Fragrances Consultant 07J26

As a Fragrances Consultant, you will play a pivotal role in creating exceptional customer experiences by helping clients discover their ideal scents. You will possess extensive knowledge of fragrances, including their composition and classification, and use this expertise to guide customers in making informed purchasing decisions. Your passion for perfumes and commitment to outstanding customer service will be critical as you work closely with individuals to understand their preferences and offer tailored recommendations. In this role, you will not only promote and sell a variety of fragrances but also educate clients about the nuances of different aromas and how they can evoke different moods and emotions. Your goal will be to build strong relationships with customers, contributing to the brand's success by increasing customer satisfaction and sales.

Responsibilities

• Provide expert advice and guidance to customers regarding fragrance selections.
• Engage with clients to understand individual preferences and fragrance needs.
• Conduct fragrance demonstrations and educate customers on scent profiles.
• Maintain up-to-date knowledge of the latest fragrance trends and products.
• Build and nurture long-term relationships with clients to encourage repeat business.
• Create an inviting and sensory-rich environment within the store for customers.
• Handle customer inquiries and resolve issues related to fragrance products.
• Manage inventory levels to ensure a full and varied product selection is available.
• Achieve individual and store sales targets through effective customer interactions.
• Organize and participate in in-store events to promote fragrance collections.
• Work collaboratively with team members to drive overall store success.
• Adhere to all company policies and procedures related to merchandise handling.

Requirements

• Proven experience in retail sales, preferably within the fragrances industry.
• Strong communication and interpersonal skills tailored to diverse clientele.
• Ability to effectively evaluate customer needs and offer personalized solutions.
• Passion for fragrances and a keen sense of smell are essential requirements.
• Flexibility to work retail hours, including weekends and holidays as necessary.
• Familiarity with a wide range of fragrances and scent families is necessary.
• Proficiency in maintaining an organized and visually appealing display of products.