Food & Beverage Supervisor 29N25

As a Food & Beverage Supervisor, you play a crucial role in the hospitality industry, ensuring the smooth running of food and beverage operations. You will be responsible for overseeing a team of staff, ensuring high standards of service and customer satisfaction are consistently met, and maintaining operational efficiency. You will manage resources and coordinate with other departments to ensure an excellent dining experience for guests. Your leadership abilities will be pivotal in mentoring and developing the staff while implementing processes and procedures to enhance quality and productivity. Working in a dynamic environment, you will encounter varied challenges that require strong problem-solving skills and a passion for providing outstanding service.

Responsibilities

• Supervise the daily operational activities in the food and beverage department.
• Ensure efficient delivery of high-quality service and customer satisfaction.
• Train, motivate, and develop team members to enhance their performance.
• Monitor and maintain cleanliness and safety standards across all service areas.
• Oversee and manage inventory levels to avoid shortages and waste.
• Assist in the development and implementation of operational procedures.
• Coordinate with kitchen staff to ensure timely and accurate order delivery.
• Address guest inquiries and complaints promptly and professionally.
• Evaluate staff performance and provide feedback for improvement.
• Prepare reports on operations, including customer satisfaction and financial performance.
• Collaborate with other departments for seamless event and function management.
• Stay updated with industry trends and incorporate them to improve services.

Requirements

• Proven experience in a supervisory role within the food and beverage industry.
• Strong knowledge of food and beverage operations and service procedures.
• Excellent leadership skills and the ability to manage a diverse team.
• Exceptional problem-solving skills with a focus on customer satisfaction.
• Ability to multitask and remain calm under pressure in a fast-paced environment.
• Outstanding communication and interpersonal skills to interact effectively with guests.
• Flexibility to work various shifts, including evenings, weekends, and holidays.