Food and Beverage Associate 13F25

The Food and Beverage Associate is a vital member of the hospitality team, responsible for enhancing guest experiences in dining settings. This role requires excellent customer service skills, as well as the ability to work efficiently in a fast-paced environment. As a Food and Beverage Associate, you will be tasked with ensuring that food and beverage offerings are presented attractively, served in a timely manner, and prepared according to the standards set by the establishment. This position offers the opportunity to interact with guests, address their needs, and contribute to a memorable dining experience. Whether setting up buffet lines, taking orders, or delivering meals, your role is pivotal in maintaining the high standards of service that guests expect. Your commitment to teamwork and attention to detail will be key in providing exceptional service, ensuring guests leave satisfied and eager to return.

Responsibilities

• Greet guests warmly and explain available food and beverage options.
• Take accurate food and drink orders from guests promptly and politely.
• Deliver food and beverages to guests in a timely and efficient manner.
• Provide menu recommendations and answer queries regarding menu items.
• Assist with setting up dining areas, including arranging tables and linens.
• Ensure all food and beverage items are aesthetically presented before serving.
• Maintain cleanliness and organization of the dining and service areas.
• Address guest concerns or complaints and escalate when necessary.
• Collaborate with kitchen staff to ensure timely preparation of orders.
• Process transactions accurately, including cash and credit card payments.
• Regularly check inventory levels and communicate restocking needs.
• Follow health and safety regulations to ensure guest and staff safety.

Requirements

• Minimum of a high school diploma or equivalent education level required.
• Previous experience in the food and beverage industry is an advantage.
• Excellent communication and interpersonal skills for guest interactions.
• Strong ability to multitask in a fast-paced hospitality environment.
• Familiarity with point-of-sale systems for order taking and transactions.
• Attention to detail to ensure orders are accurate and presented properly.
• Flexibility to work varying shifts, including evenings and weekends.