Flex Campus Coordinators Lead

Job Description

• Supervise and support the day-to-day activities of all Flex Campus Coordinators.
• Serve as the main point of contact for all FCCs, facilitating communication, guidance, and performance tracking.
• Coordinate regular bi-weekly virtual and monthly in-person meetings with all FCCs.
• Support FCCs in initiating, planning, and executing site-specific and cross-site projects.
• Develop and maintain project tracking systems, templates, and feedback loops to monitor progress and surface learnings.
• Identify and share best practices across the network to encourage innovation and collaboration.
• Collaborate with the Flex Campus Manager to deliver training, toolkits, and capacity-building sessions for FCCs.
• Collect data and feedback from FCCs to support evaluation and reporting of the Flex Campus Network’s impact.
• Represent FCCs in internal meetings and work closely with other departments to troubleshoot challenges or escalate needs.
• Collaborate with internal departments (e.g., IT, Engineering, Facilities) to ensure seamless integration of platforms with Dubai Health infrastructure.
• Administer, monitor, and continuously improve the digital screen network and associated booking platforms.
• Oversee the content planning, coordination, and timely updates of the digital screen network across all Dubai Health sites.
• Monitor screen functionality across sites and coordinate with IT and vendors to resolve technical issues promptly.
• Track Learning Spaces usage trends, identify underutilized sites, and implement strategies to boost awareness and engagement.
• Work with Facilities and site teams to ensure Learning Spaces are well-maintained, accessible, and optimized for professional development activities.
• Collect and analyze feedback on Learning Spaces to continuously improve the user experience and inform future upgrades.
• Sets performance objectives to the team while ensuring that the operational plan of the department will be achieved.
• Leads, manages, evaluates performance and motivates the employees of the section while ensuring that the overall objectives of the Department are met.
• Monitors the use of the Department’s resources and finding ways to utilize resources effectively.
• Conducts knowledge sharing sessions to transfer work related knowledge and skills acquired in the functional area.
• Ensures that all new employees in the section are thoroughly inducted in the responsibilities by implementing the on-boarding program.