Job Description

About Us

Founded in Dubai only 5 short years ago, and were already growing internationally.

Humantra is a global wellness brand on a mission to help people achieve optimal hydration and unlock their best daily performance.

We believe hydration is the most overlooked foundation of health, energy, and mental clarity. Our electrolyte solutions are designed to support modern lifestyles - whether thats training, travelling, working, or simply getting through a busy day.

The Opportunity

Humantra sells through a growing mix of direct-to-consumer, marketplace and wholesale channels, across multiple international entities. As weve scaled, the need for clear ownership of invoicing and collections has grown with us, and were now strengthening and standardising how it works across the group.

Were looking for a Finance Executive - Accounts Receivable to own that process end-to-end. Reporting to the Group Financial Controller, youll be fully accountable for invoicing accuracy, collections and receivables health across every channel and entity. This is an individual contributor role with no direct reports.

Most of our online and marketplace invoicing is automated, so your job is to make sure that automation does what it should. That means catching sync failures, missing or duplicate invoices and posting errors, reconciling revenue cleanly back to source, and getting cut-off right at every close.

Youll also be finances go-to person for anything to do with invoicing, billing or payments, both for our wholesale accounts and our marketplace partners. Youll chase payment firmly while protecting the wider commercial relationship.

The role will suit someone who enjoys building a process from scratch, is happy taking full ownership without a team around them, and has the confidence and diplomacy to handle collections conversations with key accounts directly.

What youll own

Invoicing

  • The health of automated invoicing into our ERP across all group entities and live sales channels (DTC, marketplace and wholesale). You wont raise these invoices by hand, but youll be accountable for catching sync failures, missing or duplicate invoices and posting errors, and for working with IT/systems to fix the root causes.

  • Reconciling revenue and receivables for each channel against source platform reports, to confirm everything has posted correctly.

  • Invoicing and revenue cut-off at period end, making sure sales are recognised in the right period and flagging cut-off risk ahead of close.

  • Wholesale/B2B billing: matching contracts, purchase orders and agreed pricing, and making sure invoices are submitted correctly and received by customers.

Collections

  • Chasing outstanding invoices proactively with a structured cadence of reminders, calls and escalations, rather than ad hoc follow-up.

  • Keeping an accurate, up-to-date AR ledger and aging report, and flagging overdue and at-risk balances early.

  • Recording payments promptly and accurately, and resolving payment discrepancies and customer queries.

  • Regularly clearing settlement accounts across marketplaces and platforms, reconciling each one to its own settlement report.

  • Reviewing remittances and booking customer marketing and rebate deductions so receipts clear bank reconciliation quickly.

  • Managing disputed invoices and credit notes through to resolution.

  • Supporting the recurring intercompany settlement entries that come up when marketplace cash lands in a single entitys bank account, run as a standing step alongside close.

Process & Documentation

  • Writing and maintaining the SOPs for invoicing and collections, so the process is repeatable and auditable.

  • Finding and implementing improvements that reduce DSO and invoicing errors.

  • Supporting month-end close with accurate AR cut-off, aging reports and bad debt/provision input.

  • Getting stuck into ad hoc projects to support the wider finance team as priorities change.

Relationship Management

  • The customer relationship for everything to do with invoicing, billing and payments. Youll be the go-to contact for wholesale accounts and marketplace/platform partners on anything that touches invoicing or settlement.

  • Working with Sales and Customer Success on billing queries, payment terms and any relationship issues that affect revenue or collections.

  • Handling collections conversations diplomatically: firm enough to get paid, careful enough to protect the commercial relationship, especially with key accounts.

  • Escalating credit risk and collections issues to the Group Financial Controller with clear recommendations.

Skills & behaviours

Must haves:

  • 3-5+ years experience in invoicing, accounts receivable or collections, ideally having owned the process rather than just worked within it.

  • Comfortable working independently and taking full ownership of a process with no team beneath you.

  • Strong relationship management and interpersonal skills. Youll represent finance to wholesale accounts and marketplace partners, so youll need to build trust with external contacts, not just process transactions.

  • A confident, diplomatic communicator who can chase payment firmly but professionally, calm down tense conversations, and raise issues clearly.

  • High attention to detail, and comfortable with recurring, deadline-driven work (month-end cut-off, aging reviews).

  • Strong Excel skills. Experience with an ERP or accounting system (e.g. Business Central, NetSuite or similar) is preferred.

Ideal:

  • Experience of UAE, EU and UK entities together.

  • Experience in a multi-channel sales environment (e.g. wholesale/B2B and DTC).

  • Experience writing clear process documentation and SOPs.

  • A hands-on, proactive approach.

  • Pragmatic and solutions-focused, with a bias towards simple processes that enable the business rather than bureaucracy that slows it down.

  • Strong decision making under pressure, and comfortable with pace, change and ambiguity.

  • Radical Ownership: when something is wrong, you fix it - you dont route it.

Why Join Humantra?

Joining Humantra means real ownership and impact from day one. Its that simple.

In every role youll work closely with our lean, high-performing team that values impact, pace, and collaboration. Were looking for those who never settle for the status-quo to help build the engine to power our next stage of growth.

Our HuMANTRAs

  • Impact over Ego

  • Togetherness

  • Radical Ownership

  • Proper Conversations

  • Wired for Growth

Benefits

  • Premium Private Healthcare Insurance

  • Monthly wellness perk (gym, supplements, etc.)

  • 22 days annual leave + your birthday off!

  • 1 Week Work from Anywhere per year

  • Plus more!


Job Details

Role Level: Associate Work Type: Full-Time
Country: United Arab Emirates City: Dubai
Company Website: gethumantra.com Job Function: Finance
Company Industry/
Sector:
Wellness and Fitness Services

What We Offer


About the Company

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