Finance Assistant Cashier

The School

At Queen Elizabeth’s School, Dubai Sports City, we proudly extend the distinguished legacy of Queen Elizabeth’s School, Barnet, one of the United Kingdom’s most celebrated academic institutions. Founded on centuries of tradition and intellectual rigour, our branch schools uphold an uncompromising commitment to academic excellence, character formation, and cultural enrichment.

Our vision is to cultivate dynamic, world-class learning environments where the next generation of confident, able, and responsible young people are shaped. We challenge our students to think independently, lead with purpose, and embrace a global perspective, all within a community that values tradition, discipline, and innovation. By blending the timeless values of our founding school with the opportunities of a rapidly evolving world, we ignite curiosity, inspire ambition, and prepare our students to make meaningful contributions to society, as scholars, leaders, and changemakers.

The Opportunity

We are seeking a highly organised and detail-focused Finance Assistant / Cashier to play a key role in the delivery of efficient, accurate, and parent-focused Finance operations at Queen Elizabeth’s School, Dubai Sports City.

As a start-up school, the Finance function is still establishing its core systems and processes. Parent billing and collection activity across iSAMS and Unit4 currently involves a significant degree of manual intervention, including validation of fee billing before invoices are released, identification and allocation of bank transfers, receipting, reconciliation of collections, processing of adjustments and refunds, and responding to parent fee queries. A number of the underlying accounting and bookkeeping activities are also still manual, requiring additional Finance support for transaction processing, reconciliations, maintaining supporting documentation, and ensuring transactions are accurately captured across the school’s Finance systems. With the school open and the volume of student and parent transactions increasing, this role provides dedicated, hands-on support for the operational and parent-facing side of Finance, covering cashiering, collections, parent interactions, receipting, banking, cash management, payment allocation, and reconciliation, alongside support for day-to-day accounting and bookkeeping and the manual checks required across Finance systems while they continue to be stabilised. In doing so, the role helps the school maintain timely service to parents, strong financial controls, and accurate records, and allows the Finance Manager to focus on the wider bookkeeping, accounting, and control requirements of the school, including VAT and Corporate Tax compliance and related documentation requirements.

If you are a proactive, numerate, and service-minded Finance professional with cashiering or accounts receivable experience and a passion for delivering an excellent experience to parents and colleagues, we would be delighted to hear from you.

The Role

Job Title: Finance Assistant / Cashier
Reporting to: Finance Manager

Parent Billing, Collections and Cashiering

• Validate parent fee billing and supporting data in iSAMS prior to invoices being released, escalating any discrepancies for correction.
• Act as the school’s primary cashier, receipting parent payments received by cash, cheque, card, and bank transfer accurately and in a timely manner.
• Identify and allocate incoming bank transfers to the correct parent accounts and invoices across iSAMS and Unit4.
• Reconcile daily and monthly collections between iSAMS, Unit4, and the bank, investigating and resolving discrepancies promptly.
• Process fee adjustments, credits, and refunds in line with school policy, ensuring appropriate approval and accurate system records.
• Manage petty cash and other cash handling processes, ensuring appropriate controls, security, and documentation are maintained at all times.
• Support the preparation and processing of bank deposits and liaise with the school’s bankers as required.
• Support day-to-day accounting and bookkeeping activities, including transaction processing and data entry across Finance systems.
• Assist with reconciliations of bank accounts, control accounts, and parent ledgers, maintaining accurate and up-to-date records.
• Maintain complete and well-organised supporting documentation for all Finance transactions, in line with the school’s record-keeping requirements.
• Support the manual checks and controls required across iSAMS and Unit4 while systems and processes continue to be established and stabilised.
• Assist with month-end and year-end Finance processes, including the preparation of schedules and supporting workings as required.
• Contribute to the ongoing documentation and improvement of Finance processes and controls as the school’s systems mature.
• Respond promptly, professionally, and empathetically to parent queries relating to fees, billing, payments, and account balances.
• Build positive working relationships with parents, providing clear and accurate information to support a positive billing and payment experience.
• Liaise closely with Admissions, the Registrar, and the wider Finance team to ensure billing and collections information is accurate and up to date.
• Escalate complex or sensitive parent queries to the Finance Manager as appropriate, while maintaining ownership of day-to-day communication.
• Support the Finance Manager and wider Finance team with ad hoc administrative and operational tasks as required.
• Maintain accurate, complete, and confidential Finance records in line with the school’s policies and regulatory requirements.
• Support the maintenance of documentation required for VAT, Corporate Tax, and other statutory compliance requirements.
• Assist with the preparation of information and supporting documentation for internal reviews, audits, and management reporting.
• Identify and escalate control weaknesses, process gaps, or recurring issues to the Finance Manager, suggesting improvements where possible.
• Ensure all Finance activities are carried out with appropriate segregation of duties, accuracy, and adherence to school policy.
• Model professionalism, integrity, and confidentiality at all times when handling financial and personal data.
• Diploma or degree in Accounting, Finance, Business, or a related field (preferred); part-qualified accounting technicians (e.g. CAT, AAT) also considered.

The Person

Qualifications and Experience

• Diploma or degree in Accounting, Finance, Business, or a related field (preferred); part-qualified accounting technicians (e.g. CAT, AAT) also considered.
• A minimum of 2–3 years’ experience in a cashiering, accounts receivable, billing, or Finance assistant role, preferably within a school, service, or customer-facing environment.
• Experience with school management and Finance systems such as iSAMS, Unit4, or similar ERP/billing platforms is highly desirable.
• Strong working knowledge of Microsoft Excel and general accounting/bookkeeping principles.
• Experience with cash handling, banking processes, and reconciliation is highly desirable.
• Understanding of UAE VAT requirements and general financial control practices is an advantage.
• High level of accuracy and attention to detail, with a strong sense of ownership over financial records and transactions.
• Proven ability to work effectively in a fast-paced, evolving start-up environment with changing priorities.
• Strong customer service orientation, with the ability to handle parent interactions, including sensitive fee conversations, with tact and professionalism.
• Trustworthy and discreet, with the highest standards of integrity when handling cash, payments, and confidential financial information.
• Well organised, with the ability to manage multiple transactions and deadlines simultaneously.
• Proactive and solutions-focused, with a willingness to be hands-on and support the wider Finance team as required.
• Excellent communication skills, both written and verbal, with colleagues, parents, and external stakeholders.

Personal Qualities

• High level of accuracy and attention to detail, with a strong sense of ownership over financial records and transactions.
• Proven ability to work effectively in a fast-paced, evolving start-up environment with changing priorities.
• Strong customer service orientation, with the ability to handle parent interactions, including sensitive fee conversations, with tact and professionalism.
• Trustworthy and discreet, with the highest standards of integrity when handling cash, payments, and confidential financial information.
• Well organised, with the ability to manage multiple transactions and deadlines simultaneously.
• Proactive and solutions-focused, with a willingness to be hands-on and support the wider Finance team as required.
• Excellent communication skills, both written and verbal, with colleagues, parents, and external stakeholders.

Queen Elizabeth’s School, Dubai Sports City is an equal opportunities employer and is deeply committed to safeguarding our students, ensuring their safety and wellbeing. We expect all staff and members of our community to share this commitment and to promptly report any concerns about a student’s or community member’s safety or wellbeing. In accordance with our Safer Recruitment Policy, all applicants must be willing to undergo rigorous child protection screening, including checks with past employers and providing police clearance certificates from all countries that the applicant has resided in. The full Safer Recruitment Policy can be viewed on our website.