Office Admin

Key Responsibilities:

• Prepare, update, and manage schedules for students, divers, and instructors to ensure smooth operations.

• Coordinate with instructors and staff to allocate resources and manage bookings effectively.

• Record and maintain daily sales transactions, course bookings, and product orders.

• Track order fulfilment to ensure timely delivery of products and services.

• Provide prompt and professional customer service through WhatsApp, emails, phone calls, and website messages.

• Handle customer inquiries, share course/trip details, and assist with bookings or issues.

• Generate and maintain reports for management on schedules, sales, and operations.

• Support the operations team with administrative and logistical tasks as required.

Qualifications & Skills:

• Strong organizational and time-management skills.

• Proficiency in Microsoft Office/Google Workspace (Excel/Sheets in particular).

• Attention to detail and accuracy in data entry and record-keeping.

• Excellent communication and interpersonal skills.

• Customer service experience across digital and phone channels is highly desirable.

• Prior experience in scheduling, administration, or sales support is an advantage.

What We Offer:

• Opportunity to work in a dynamic and growing diving club with a passionate team.

• Exposure to the diving industry, with room for professional development.

• Supportive work environment focused on quality, safety, and excellence.