F&B Supervisor (225-914)

The Food & Beverage Supervisor plays a pivotal role in overseeing the daily operations of a restaurant, bar, or hospitality facility. As a critical team leader, this position ensures that guests receive exceptional service while maintaining a pleasant and dynamic dining atmosphere. Working closely with management and staff, the F&B Supervisor must balance operational efficiency with customer satisfaction, managing everything from staff schedules to quality control. This role requires strong leadership skills, a keen eye for detail, and the ability to handle multiple tasks in a fast-paced environment. With an emphasis on innovation and continuous improvement, the F&B Supervisor is key to fostering a culture of excellence within the team's operations.

Responsibilities

• Oversee daily food and beverage operations ensuring smooth and efficient service.
• Coordinate with kitchen and service staff to maintain food handling standards.
• Develop and monitor staff schedules to optimize service and labor costs.
• Conduct regular training sessions to enhance staff performance and customer service skills.
• Ensure all guest feedback and complaints are addressed promptly and satisfactorily.
• Manage inventory, including ordering and stocking of food and beverage supplies.
• Monitor compliance with health, safety, and hygiene regulations at all times.
• Assist with the planning and execution of special events and promotions.
• Collaborate with management to establish and meet financial goals and budgets.
• Maintain a positive team environment to encourage staff motivation and retention.
• Analyze service operations and provide recommendations for continuous improvements.
• Ensure all equipment and facilities are well-maintained and operational.

Requirements

• Proven experience as a supervisor or in a leadership role in F&B settings.
• Strong knowledge of food safety and hygiene practices is mandatory.
• Excellent communication skills with a customer-oriented approach.
• Ability to manage and motivate a diverse team effectively.
• Skilled in problem-solving and conflict resolution techniques.
• Proficiency in inventory management and understanding of budgetary constraints.
• Flexibility to work various shifts, including evenings, weekends, and holidays.