F&B Supervisor 12J25

The Food and Beverage (F&B) Supervisor plays a crucial role in overseeing the daily operations of a restaurant or dining establishment. This position requires an individual with exceptional leadership qualities and a passion for delivering outstanding customer service. The F&B Supervisor is responsible for coordinating the staff, managing inventory, and ensuring that health and safety standards are strictly followed. Efficient in multitasking, the supervisor must handle complaints professionally while ensuring customer satisfaction. An ideal candidate will have experience in restaurant management, a strong attention to detail, and the ability to work in a fast-paced environment. This role demands excellent communication skills to ensure smooth operations and productive teamwork.

Responsibilities

• Oversee daily food and beverage operations to enhance customer satisfaction.
• Coordinate staff assignments and scheduling to ensure optimal coverage.
• Maintain inventory levels and order supplies as necessary for smooth service.
• Ensure compliance with health and safety regulations at all times.
• Handle customer complaints and resolve issues efficiently and professionally.
• Train new employees on workplace standards and service excellence.
• Monitor staff performance and provide constructive feedback for improvement.
• Collaborate with kitchen staff to ensure timely and quality food service.
• Develop and implement strategies to increase sales and customer retention.
• Prepare reports on sales and other metrics to share with management.
• Inspect dining and serving areas regularly to uphold cleanliness standards.
• Foster a positive work environment through strong team leadership skills.

Requirements

• Proven working experience as an F&B Supervisor or similar role in hospitality.
• Excellent leadership skills with an ability to manage and motivate a team.
• In-depth knowledge of food and beverage operations and management.
• Strong problem-solving skills with a customer-oriented approach.
• Excellent communication skills, both written and verbal, are required.
• Ability to work under pressure in a high-paced environment.
• Flexibility to work various shifts, including evenings and weekends.