F&B Manager (225-1009)

An F&B (Food and Beverage) Manager plays a critical role in ensuring the seamless operation of all food and beverage-related services within a facility, whether it's a hotel, restaurant, resort, or catering service. This position is all about managing and directing food and beverage operations, which involves a mix of strategic planning and hands-on management. The F&B Manager is responsible for overseeing staff, ensuring the highest quality service, maintaining financials, and ensuring compliance with health and safety regulations. Successful F&B Managers have both the business acumen and the interpersonal skills necessary to improve customer satisfaction and maintain a high standard of food and drink. They are committed to creating memorable dining experiences and are passionate about quality and service excellence.

Responsibilities

• Oversee all food and beverage operations to ensure quality and efficiency.
• Develop and implement strategies to increase sales and profitability consistently.
• Manage the recruitment, training, and performance of food and beverage staff effectively.
• Ensure compliance with all health, safety, and sanitation regulations rigorously.
• Prepare monthly financial reports and manage budgets to control costs.
• Collaborate with chefs and kitchen staff to plan new menus regularly.
• Monitor guest satisfaction through feedback and implement improvement plans.
• Negotiate contracts and build relationships with vendors and suppliers.
• Coordinate with event planners to ensure successful execution of functions.
• Ensure timely and efficient delivery and replenishment of stock and supplies.
• Handle customer inquiries and complaints politely and efficiently to resolution.
• Stay updated on industry trends to keep services competitive and innovative.

Requirements

• Bachelor's degree in Hospitality Management or related field is preferred.
• Proven experience in food and beverage management or a similar role.
• Strong leadership skills and the ability to manage a diverse team effectively.
• Comprehensive knowledge of food and beverage trends and customer preferences.
• Excellent communication skills and the ability to work under pressure.
• Financial acumen to manage budgets and generate financial reports accurately.
• Proficiency in computer software for managing POS systems and inventory tracking.