Executive Support And Sales Operations Manager

About the role

LexisNexis is seeking a highly organized, detail-oriented Executive Support & Sales Operations Manager to support our MENA CEO and regional sales organization. This dual-role position combines high-level executive assistance with strong sales operations and analytical responsibilities. The ideal candidate is proactive, adaptable, and able to manage multiple priorities in a fast-paced environment.

Responsibilities

Executive Support

• Manage the MENA CEO’s calendar, ensuring efficient scheduling and coordination of meetings, events, and travel.
• Organize logistics for internal and external meetings, including preparing agendas, briefing materials, and post-meeting follow-ups.
• Coordinate travel arrangements, accommodations, and itineraries for the CEO and wider team.
• Process expense reports for the CEO.
• Manage purchase orders for the broader team.

Sales Operations & Analytics

• Process and validate sales orders with accuracy and strong attention to detail.
• Maintain and organize sales documentation.
• Develop and maintain sales performance dashboards and regular KPI reporting (pipeline health, conversion rates, win/loss analysis, forecasting accuracy, etc.).
• Monitor CRM data quality and structure while ensuring consistent data hygiene across the team.
• Produce ad-hoc performance reports for senior leadership covering productivity, territory insights, and revenue trends.
• Support commission calculations, quota allocation, territory planning, and incentive modeling using Excel and/or BI tools.
• Conduct win/loss and sales cycle analyses to support sales strategy and enablement initiatives.

Cross-Functional Coordination

• Act as a liaison between the sales team and internal departments such as Finance, Legal, and Operations to ensure alignment and smooth process flow.
• Serve as the primary administrative contact for the team, managing logistical needs, coordinating resources, and facilitating effective communication.

Requirements

• Proven experience in executive support and/or sales operations.
• Strong analytical skills with proficiency in Excel; experience with BI tools is a plus.
• Excellent communication and interpersonal skills.
• Ability to handle confidential information with discretion.
• Strong organizational and multitasking abilities.
• English fluency is mandatory; additional languages are an advantage.
• Experience working in a multinational environment preferred.

About Us

LexisNexis, a part of RELX, is a leading global provider of legal, regulatory, and business information. We help customers increase productivity and improve decision-making and outcomes. Our 10,500 experts and innovative tools help us shape a better world for our customers and communities.