Executive Assistant Restaurant Operations And Vendor Management - Freelance Remote

Department: Support & Leadership

Location: Global+

Compensation: $7.00 / hour

Description

About the Client
Our client is a dynamic hospitality entrepreneur who owns and operates seven restaurants and venues. Their business is rooted in delivering exceptional dining experiences while leveraging technology to maintain operational excellence. They prioritize professionalism, sustainability, and customer satisfaction across all their brands.

Why does this role exist?
This role exists to alleviate the client’s time constraints by providing proactive, organized, and detail-oriented support across vendor communication, digital presence management, and project assistance. The assistant will streamline operations by managing payments, updating digital platforms, handling high volumes of communication, and supporting financial analysis. This position is critical to improving organizational efficiency and allowing the client to focus on strategic business growth.

The Impact you’ll make

Vendor Communication & Payment Management

• Serve as the primary point of contact for vendors regarding invoices, payments, and service updates.
• Summarize vendor communications for the client, prioritizing urgent matters and filtering out non-essential inquiries.

Data Upkeep & Digital Presence Maintenance

• Update restaurant menus, hours, and promotions on platforms like Popmenu, DoorDash, Uber Eats, and OpenTable.
• Ensure all digital storefronts and marketing information are accurate and current.

Communication Management

• Organize and respond to high volumes of emails and text messages, flagging urgent communications for the client.
• Maintain logs and follow up on pending messages to ensure no important correspondence is missed.

Project & Financial Management

• Create and maintain Excel spreadsheets for financial analysis, cost control, and scenario planning.
• Prepare reports on vendor pricing and cost trends to support strategic decision-making.

System Updates & CRM Maintenance

• Work with web developers to update digital storefronts and maintain CRM systems, ensuring data accuracy and consistency.
• Proactively suggest improvements to technology and workflows based on industry best practices.
  
  
  

Skills, Knowledge and Expertise

Required:

• Proven experience as an Executive Assistant supporting senior executives in fast-paced environments.
• Strong vendor communication skills, particularly regarding payments and invoicing.
• Proficiency with digital platform updates (Popmenu, DoorDash, Uber Eats, OpenTable) and CRM management.
• Advanced Excel skills for financial analysis and reporting.
• Experience managing high volumes of email and text communications professionally and efficiently.
• Proficiency in ZoomInfo (non-negotiable)
• WFH Set-Up:
  • Computer with at least 8GB RAM, an Intel i5 core processor/AMD Ryzen 5 Processor and up.
  • Internet speed of at least 40MBPS
  • Headset with an extended mic that has noise cancellation and a webcam
  • Back-up computer and internet connection
  • Quiet, dedicated workspace at home

Your Superpowers:

• Exceptional organizational and multitasking abilities.
• Clear, professional written and verbal communication skills.
• Proactive and resourceful problem solver who anticipates needs.
• Tech-savvy with the ability to learn and adapt to new digital tools quickly.
• Analytical mindset with strong attention to detail and accuracy.
• Assertive yet empathetic, able to manage vendor relationships diplomatically.

You should apply if…

• You thrive in a fast-paced, detail-oriented role supporting multiple business facets.
• You are proactive, dependable, and can work independently with minimal supervision.
• You have a positive attitude and enjoy streamlining processes to improve efficiency.
• You are comfortable juggling various communication channels and maintaining digital platforms.
• You care about accuracy, timeliness, and building strong professional relationships.

What to expect...


Work Setup:

• Remote position
• Must have a reliable internet connection and a quiet workspace
• Required to provide own computer with Intel Core i5 or something similar or higher operating system

Working Hours:

• 40 hours per week
• Monday to Friday, 8:00 AM to 5:00 PM Pacific Standard Time

Compensation:

• $7 per hour
• No benefits package included
  
  

Benefits

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