Estimator Al-Futtaim Motors Lexus

Job Requisition ID: 175620

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the worlds most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

Overview Of The Role

We are looking for a driven and detail‑oriented Estimator to join our Lexus team in Dubai. In this role, you will be responsible for preparing accurate repair estimates that support customer satisfaction, operational efficiency, and business profitability. Your expertise will help ensure customers receive transparent, professional assessments aligned with industry and company standards.

What You Will Do

• Prepare precise vehicle damage estimates covering repair requirements, labor, and related costs.
• Evaluate damaged vehicles using approved systems (including Audatex) and collect all relevant information from customers.
• Coordinate with insurance companies to finalize estimates following survey results.
• Ensure strict compliance with company processes, QMS standards, and health & safety protocols.
• Maintain professional customer interactions, contributing positively to overall customer satisfaction.
• Stay updated on new technologies, procedures, and time standards to improve productivity and service quality.
• Support team objectives and carry out additional duties as assigned by managers or supervisors.
  
  

Required Skills To Be Successful

• Strong analytical skills and attention to detail.
• Excellent communication and customer‑handling abilities.
• Good computer literacy and proficiency in estimation systems (e.g., Audatex).
• Ability to work to high accuracy against time standards.
• Understanding of workshop operations, repair processes, and automotive components.
  
  

About The Team

You will be part of a professional and customer‑focused team dedicated to delivering high‑quality repairs, operational excellence, and positive customer experiences. The team values collaboration, discipline, continuous improvement, and adherence to the organization’s quality management system.

What Equips You For The Role

• Diploma or Degree in Mechanical or Automobile Engineering.
• 2–3 years of experience in a reputable automotive workshop.
• Solid understanding of vehicle body repairs and estimation processes.
• Strong command of English and confidence in working with digital tools and software.
  
  

About Al-Futtaim Automotive

A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa.

Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world’s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM.

We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences.

We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial & construction equipment.

What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. This is Al-Futtaim Automotive and we empower talent to move forward.

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