ERP System Analyst (225-701)

An ERP System Analyst is a crucial player in streamlining and enhancing an organization’s operational processes by aligning them with enterprise resource planning (ERP) solutions. This role requires a professional who can effectively bridge the gap between business requirements and technology capabilities, ensuring the smooth implementation and maintenance of ERP systems. A successful ERP System Analyst will work closely with stakeholders across departments, analyzing business needs, customizing the system as needed, and providing crucial support and training to users. The objective is to ensure that the ERP software maximizes efficiency, data consistency, and seamless integration with existing systems, contributing to the overall productivity of the organization.

Responsibilities

• Analyze business processes and integrate them with the ERP system efficiently.
• Work collaboratively with IT and business teams to define technical requirements.
• Customize ERP software to meet organizational objectives and specifications.
• Develop and maintain documentation on system configurations and operational procedures.
• Provide support and troubleshooting to end-users to enhance ERP utilization.
• Conduct training sessions for staff to ensure efficient usage of ERP systems.
• Monitor ERP system performance and recommend improvements when necessary.
• Ensure compliance with data security and privacy standards in the ERP system.
• Perform regular updates and upgrades to the ERP software infrastructure.
• Facilitate communication between vendors and internal teams for efficient problem resolution.
• Assist in project management tasks to ensure ERP initiatives are delivered on time.
• Gather feedback from end-users to drive continuous improvement of ERP processes.

Requirements

• Bachelor’s degree in Information Technology, Computer Science, or related field.
• Proven experience working with ERP systems, preferably in a system analyst role.
• Strong understanding of business processes and their integration with technology.
• Excellent problem-solving skills and attention to detail in technical environments.
• Exceptional communication skills to interact effectively with stakeholders at all levels.
• Experience with ERP software such as SAP, Oracle, or Microsoft Dynamics is preferred.
• Project management skills to oversee ERP initiatives and timelines effectively.
• Ability to adapt to changing requirements and manage multiple priorities simultaneously.