Engineering Technician Water Park

Organization- Grand Hyatt Dubai

Summary

Customer Service

• Ensure that all maintenance activities for rides, slides, and pools are conducted in a manner that minimizes disruption to guests and enhances their experience.
• Handle guest inquiries and feedback related to maintenance issues in a courteous and efficient manner, ensuring any problems are resolved satisfactorily.
• Maintain positive interactions with guests and colleagues, fostering a safe and welcoming environment.
  
  

• Maximize productivity through effective time management and multi-tasking.
• Assist in managing resources efficiently to meet the financial goals of the park.
• Embrace new technology and methods to improve maintenance processes and productivity.
  
  

• Perform routine maintenance and repairs on all rides, slides, and pools within the water park.
• Be flexible and adapt to different roles and tasks within the engineering department.
• Maintain cleanliness and organization in the maintenance areas and workshops.
• Ensure all tools and equipment are in good working condition and report any issues to the Team Leader Engineering or Department Management.
• Conduct regular inspections and preventive maintenance to ensure the safety and reliability of all rides, slides, and pools.
• Respond promptly to maintenance requests and emergencies, ensuring minimal downtime and disruption.
• Maintain accurate records of maintenance activities and repairs.
  
  

• Work closely with other engineering staff to ensure a cohesive and efficient maintenance operation.
• Participate in training and development programs to enhance technical skills and knowledge related to rides, slides, and pools.
• Adhere to the park's grooming and appearance standards, ensuring a professional and approachable image.
  
  

• Follow all park policies on fire, hygiene, health, and safety.
• Report for duty punctually, wearing the correct uniform and nametag at all times.
• Maintain a high standard of personal appearance and hygiene.
• Attend and contribute to staff meetings and training sessions.
• Support the implementation of the park's values and culture.
• Undertake any reasonable tasks and secondary duties as assigned by the Team Leader Engineering or Department Management.
  
  

• Assist in carrying out inventory of maintenance tools and equipment.
• Perform other reasonable duties and responsibilities as assigned.