Elective Admissions Administrator Band 3

Job Overview

To assist the Elective Admissions Manager in administering Elective Waiting Lists in conjunction with all Clinicians and Managers. To co-ordinate Inpatient waiting lists in an efficient and effective manner, ensuring that patient’s waiting list information is properly and accurately maintained and that patients on the lists are allocated admission dates within the Trust’s waiting time standards, and in line with the Trusts Elective Access Policy. Provide cross cover as required for planned and unplanned leave as necessary, within the areas of Elective Admissions/Endoscopy Admin Office/Ward 20/Theatres/Procedure Suite/Dales Suite/Pre-Operative Assessment.

This position is not currently eligible for a certificate of sponsorship in line with Home Office guidance as it does not appear on the skilled worker visa occupation list.

If you currently hold a different type of visa allowing you to work in the UK we would welcome an application from you. If your visa expires or there is a change in status during your employment, the Trust will be required to review your employment which may result in the termination of your employment to comply with the relevant immigration legislation

In pursuing these duties the post holder will ensure compliance with the NHS Constitution (details of which can be found at the following websites www.nhsemployers.org or www.dh.gov.uk/nhsconstitution )

Main duties of the job

MAINTENANCE OF WAITING LISTS

Responsible for ensuring appropriate booking processes are utilised to facilitate the admission of patients

Responsible for maintaining the Patient Administration System and maintaining the computerised waiting list by adding, removing and suspending patients

Where required, validate waiting lists as requested

Ensure that waiting lists are managed in line with Trust and National targets

ALLOCATING ADMISSION DATES

Analysis of Patient Tracking List (PLT) and PAS generate waiting lists to identify patients and liaise closely with clinicians to allocate ‘to come in (TCI) date’ for patients

When assigning TCI dates, proactively work to ensure maximum utilisation of sessions

To be responsible for the production of theatre & endoscopy lists ensuring all relevant information is recorded and documented accurately

ARRANGING FOR PATIENTS TO COME IN FOR SURGERY / PROCEDURES

Contact patients to offer TCI dates and ensure relevant documentation is forwarded to patients in line with the booking guidelines for fast track/ urgent or routine cases

Working for our organisation

We are delighted to offer a wide range of benefits to employees including:

• Cycle to Work
• Travel Scheme
• Childcare Vouchers with Salary Sacrifice
• Onsite Nursery
• Buying and Selling Annual Leave
• Car Leasing
• Employee Assistance Programme
• Employee Health and Wellbeing
• Extensive Reward Scheme
• Counselling Service
• Financial packages including Vivup and Wagestream
• Staff Networks, Enable, Rainbow, Gender, Race Equality Ecoaware & Admin Network.
  
  

Our Values

We understand that it’s down to the hard work, effort and dedication of our staff that makes a difference for our patients. Our people really do make our Airedale experience – we take pride in fostering a friendly, effective and caring work environment. Our values are part of our DNA, which are:

• Committed to Quality of Care
• Compassion
• Working together for patients
• Improving Lives
• Everyone Counts
• Respect and Dignity
  
  

Got questions before you apply, please contact the recruiting manager to find out more.

Other

Detailed job description and main responsibilities

C ontribute to the effective and efficient running of the department(s) by:

• Assisting administrative colleagues as and when possible.
• Performing tasks specific to the area
• Working on own initiative and planning and prioritising own workload.
• Provide other administrative services such as; filing, photocopying, typing, sending/ opening mail
• Demonstrating duties to new starters from time to time when needed
  
  

Undertake any other duties as directed by the Elective Admissions Manager, Speciality Manager or Supervisor/Team Leader for the successful performance of the role.

Attending individual Staff Development Reviews in which training and development needs will be identified and planned, also to ensure you attend Mandatory training as directed by the Elective Admissions Office Manager.

Person specification

Qualifications

Essential criteria

• GCSE (or equivalent) in Maths / English
• OCR 2 word / text processing or equivalent experience
• NVQ level 2 in Business administration
  
  

Desirable criteria

• NVQ level 3 in Business Administration or equivalent
• OCR 3 word / text processing or equivalent experience
• ECDL
  
  

Experience

Essential criteria

• Experience of working in an office environment
• Dealing with the general public
  
  

Desirable criteria

• NHS / Health care background
• Use of health systems (SystmOne)
• Dealing with awkward customers
  
  

Skills

Essential criteria

• Good written, verbal and interpersonal skills
• Competent in Microsoft Office Software
• Good customer relations/telephone skills
  
  

Knowledge

Essential Criteria

• NHS organisations & working practices
• Basic understanding of Caldicott & Data Protection principles and Confidentiality
• Awareness of national waiting list targets/ initiatives and Trust policies on waiting list management

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