Ecommerce Specialist 26J25

The Ecommerce Specialist is a vital part of any online retail operation, responsible for developing and executing strategies to increase online sales and enhance the customer shopping experience. This role requires a keen understanding of ecommerce platforms, the customer purchasing journey, and digital marketing techniques. As an Ecommerce Specialist, you will work cross-functionally with marketing, sales, IT, and customer service teams to optimize ecommerce performance. Your expertise will be pivotal in analyzing digital data, conducting competitor analyses, and creating tailored strategies to meet organizational goals. This position demands a proactive individual who can navigate the dynamic digital marketplace and drive substantial online growth. You should have a strong ability to multitask, excellent communication skills, and a passion for the latest online trends and technologies.

Responsibilities

• Develop and implement online sales strategies to achieve company objectives.
• Monitor and analyze ecommerce platform performance metrics regularly.
• Work closely with the marketing team to plan and execute digital campaigns.
• Coordinate with IT and design teams to ensure website functionality and aesthetics.
• Conduct competitor analyses to identify new opportunities and market trends.
• Manage product listings and pricing strategies across various ecommerce platforms.
• Ensure a seamless and positive customer experience on all online interfaces.
• Optimize user journeys to increase conversion rates and average order value.
• Analyze consumer data and feedback to enhance product offerings and services.
• Stay updated with the latest ecommerce innovations and technological advancements.
• Oversee supply chain and logistics to guarantee timely delivery of online orders.
• Provide regular reports on sales performance and market trends to upper management.

Requirements

• Bachelor’s degree in Marketing, Business, or a related field is required.
• Proven experience as an Ecommerce Specialist or similar role in retail.
• Strong understanding of ecommerce platforms like Shopify, Magento, or WooCommerce.
• Proficient in digital marketing tools and techniques, including SEO and PPC.
• Excellent analytical skills with the ability to interpret complex data sets.
• Strong project management skills to handle multiple tasks and deadlines effectively.
• Excellent written and verbal communication skills in English.
• Ability to work collaboratively with cross-functional teams in a fast-paced environment.
• Creative mindset with the ability to innovate and strategize in a competitive landscape.