Ecommerce Executive (225-726)

An Ecommerce Executive is a critical role within the digital landscape of any retail or consumer business. This position involves managing the online presence of a company, ensuring the smooth operation of its ecommerce platforms, and devising strategies to increase online sales. The role requires a dynamic individual who is both creative and analytical, as they must understand the intricacies of user experience and digital marketing while being adept in data analysis and performance metrics. An Ecommerce Executive collaborates closely with marketing, IT, and customer service teams to optimize the online shopping experience and drive revenue growth. They are responsible for maintaining the digital storefront, managing inventory, and implementing promotional campaigns effectively. Success in this role demands a proactive attitude and a passion for staying updated with the latest in ecommerce trends and technologies.

Responsibilities

• Develop and implement ecommerce strategies to achieve sales targets and business growth.
• Manage the daily operations of the ecommerce platforms, including product listing updates.
• Analyze website traffic and sales performance to improve conversion rates and user engagement.
• Collaborate with marketing teams to create and execute various online marketing campaigns.
• Coordinate with supply chain departments to ensure accurate inventory levels are maintained.
• Monitor competitor activities and market trends to identify new opportunities for business growth.
• Ensure a seamless and consistent brand messaging across all online platforms and communications.
• Work with IT teams to troubleshoot and resolve any website functionality issues promptly.
• Develop comprehensive reports that track ecommerce platform performance and sales metrics.
• Ensure high levels of customer satisfaction by monitoring and addressing customer feedback.
• Optimize product descriptions and images for search engine optimization and customer appeal.
• Liaise with external vendors for software solutions and digital marketing services.

Requirements

• Bachelor's degree in Business, Marketing, or a related field is preferred.
• Proven experience in managing ecommerce platforms, including Shopify, Magento, or WooCommerce.
• Strong analytical skills and proficiency in using web analytics tools like Google Analytics.
• Excellent understanding of SEO, PPC, and digital marketing principles.
• Ability to manage multiple projects with effective time management skills.
• Strong communication skills for presenting ideas and collaborating across departments.
• Knowledge of HTML/CSS is an advantage for troubleshooting and minor website updates.
• Creative problem-solving skills and a proactive approach to staying updated with ecommerce trends.