E-Commerce Executive 07N25

An E-Commerce Executive plays a pivotal role in the online sales department of a company, contributing to the growth and effectiveness of the e-commerce sales strategy. This position involves managing the company’s online presence and ensuring that the digital marketplace operates seamlessly and efficiently. An E-Commerce Executive is responsible for a range of duties aimed at enhancing the user experience, optimizing online sales processes, driving website traffic, and managing online promotional activities. The ideal candidate possesses a blend of marketing knowledge, technical skills, and creativity, all aimed at contributing to the online business growth. Staying updated with the latest e-commerce trends and algorithms plays a crucial role in maintaining competitive advantage and success in this position.

Responsibilities

• Manage the day-to-day operations of the e-commerce site effectively.
• Work closely with the marketing team to execute promotional campaigns online.
• Optimize the existing website for search engines to increase visibility and traffic.
• Analyze online sales data and provide strategic insights for business improvement.
• Ensure a well-structured and seamless user experience to maximize customer satisfaction.
• Coordinate with digital agencies to enhance the platform’s technical and visual aspects.
• Monitor competitors’ activities and stay updated with current e-commerce trends.
• Manage an inventory of products and update online product catalogs regularly.
• Develop and implement strategies for traffic growth and conversion improvement.
• Provide excellent customer service support and resolve any online store issues.
• Create and manage product descriptions, images, and other essential content.
• Report on sales performance, website analytics, and promotional success to management.

Requirements

• Bachelor's degree in Marketing, Business Administration, or related field.
• At least 2 years of experience in e-commerce or digital marketing.
• Proficiency in using e-commerce platforms such as Shopify, WooCommerce, or Magento.
• Strong understanding of SEO and web traffic metrics is essential.
• Excellent analytical skills with the ability to interpret data to drive strategies.
• Strong communication and organizational skills with meticulous attention to detail.
• Ability to work collaboratively within teams and drive projects independently.