E-Commerce Associate 07N25

As an E-Commerce Associate, you will play a crucial role in the daily operations and success of our online store. Your primary responsibility will be to drive and execute e-commerce strategies by ensuring efficient management and operation of our digital sales platforms. The role requires strong organizational skills, attention to detail, and a deep understanding of digital commerce trends. You will be working closely with the marketing and customer service teams to improve user experience, increase online sales, and enhance product listings. The ideal candidate should be tech-savvy, analytical, and passionate about online retail, ready to join a dynamic team and contribute to the growth of our e-commerce presence.

Responsibilities

• Oversee daily operations of online sales platforms to ensure smooth functioning.
• Manage and update product listings to maintain accuracy and attract more customers.
• Coordinate with vendors and suppliers to maintain efficient inventory management.
• Analyze sales data to identify trends and develop strategies for increasing revenue.
• Implement and optimize SEO strategies to improve search engine rankings of products.
• Collaborate with marketing teams to design effective online sales campaigns.
• Handle customer inquiries and concerns promptly to maintain high customer satisfaction.
• Monitor competitors to stay informed of market trends and pricing strategies.
• Prepare and present regular reports on e-commerce performance metrics to management.
• Assist in the planning and execution of promotional offers and discounts.
• Ensure website content is updated and aligns with current marketing initiatives.
• Facilitate improvements to the e-commerce platform’s user experience and interface.

Requirements

• Bachelor’s degree in marketing, business administration, or a related field preferred.
• Proven experience in e-commerce or a similar digital retail environment required.
• Strong analytical skills with the ability to interpret data effectively.
• Excellent problem-solving abilities and attention to detail are essential.
• Proficiency in e-commerce platforms such as Shopify, WooCommerce, or Magento.
• Strong understanding of SEO, digital marketing, and online merchandising principles.
• Ability to collaborate effectively within a team and communicate with diverse departments.