E-Commerce Associate 05F25

As an E-Commerce Associate, you will be an integral part of our digital commerce team, assisting in driving online sales and enhancing the customer experience across all our online platforms. You will be responsible for managing various aspects of the e-commerce process, including product listing, content creation, and site maintenance. This role requires a detail-oriented individual with a strong understanding of online consumer behavior, keen analytical skills, and a desire to stay up-to-date with the latest e-commerce trends. The ideal candidate will have a passion for digital marketing, a knack for data analysis, and the ability to think strategically about ways to improve our e-commerce operations.

Responsibilities

• Assist in the creation and management of product listings on e-commerce platforms.
• Collaborate with marketing and design teams to enhance product descriptions and images.
• Monitor and analyze site traffic and user engagement metrics to optimize performance.
• Coordinate promotional campaigns and track their effectiveness in increasing sales.
• Manage inventory levels to ensure product availability across all e-commerce platforms.
• Respond to customer inquiries and resolve issues related to online sales and deliveries.
• Work with the logistics team to ensure timely and accurate delivery of products.
• Conduct market research to identify new trends and product offerings.
• Utilize analytics tools to measure, report, and drive strategies for online growth.
• Assist in the development of content strategies to enhance the online shopping experience.
• Ensure website usability and accessibility standards are being met consistently.
• Maintain an updated knowledge base of the latest e-commerce best practices and technologies.

Requirements

• Bachelor's degree in Business, Marketing, or related field preferred.
• Proven experience in an e-commerce or digital marketing role is required.
• Strong understanding of SEO principles and web analytics tools is essential.
• Excellent communication skills, with the ability to write engaging content.
• Proficiency in using e-commerce platforms and content management systems.
• Ability to multitask, prioritize, and manage time effectively in a fast-paced environment.
• Solid analytical skills with a data-driven approach to problem solving.
• Comfortable working as part of a team as well as independently with minimal supervision.