Duty Manager
Millennium Plaza Downtown Hotel
United Arab Emirates
23rd June 2025
2506-2909-7
Job Description
Key Job Responsibilities:
- Oversee day-to-day operations of the hotel during assigned shifts, ensuring a smooth and efficient workflow.
- Manage and coordinate colleagues across various departments, including front desk, housekeeping, and security.
- Address and resolve any guest concerns, complaints, or issues in a prompt and effective manner.
- Ensure adherence to hotel policies and procedures during your shifts.
- Monitor and maintain overall cleanliness and presentation of public areas.
- Supervise and support front desk operations, including check-ins, check-outs, and guest interactions.
- Collaborate with other departments to facilitate effective communication and coordination.
- Handle emergency situations or unexpected incidents, taking appropriate actions and communicating with relevant parties.
- Provide guidance and support to colleagues, fostering a positive and productive work environment.
- Conduct regular inspections of facilities to ensure they meet established standards.
- Assist in training and onboarding of new colleagues.
- Maintain accurate records of activities, incidents, and guest interactions during your shifts.
- Ensure compliance with health and safety regulations.
- Collaborate with management to implement improvements and enhancements to overall operations.
- Stay informed about industry trends and best practices in hotel management.
- Uphold environmental, health, and safety standards in alignment with organizational policies.
- Adhere to the company’s environmental, health, and safety procedures and policies.
Job Details
| Role Level: | Mid-Level | Work Type: | Full-Time |
|---|---|---|---|
| Country: | United Arab Emirates | City: | Dubai |
| Company Website: | https://www.millenniumhotels.com | Job Function: | General Management |
| Company Industry/ Sector: |
Hospitality | ||
What We Offer
About the Company
Located opposite the Dubai International Convention Centre, the Millennium Plaza Downtown Hotel enjoys a very central location. Close to well-known places for business travelers, in addition to touristic attraction such as Burj Khalifa, Dubai Mall and Mall of the Emirates, only being 10 minutes from Dubai International Airport.One of Dubai’s most iconic landmarks, Millennium Plaza Downtown Hotel offers 568 luxurious rooms, suites and furnished apartments – all equipped with air conditioning, mini-bar, TV, tea and coffee facilities, wired and Wi-Fi internet access. The hotel also offers valet parking and 10 meeting rooms with natural daylight, along with one of Dubai’s largest Ballrooms of 1,127 square meters. An ideal place to hold your meeting or event, the hotel can accommodate from 15 up to 1,400 guests in reception style. Complimentary Wi-Fi connections are also available in selected public areas in the hotel.In addition, Millennium Plaza Downtown Hotel has a variety of 5 restaurants and bars to suit all tastes. Millennium Plaza Downtown Hotel offers you the perfect venue to experience Dubai’s nightlife at its best.
Similar Jobs
Disclaimer: talentmate.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@talentmate.com.
Copyright © 2025 TALENTMATE. All rights reserved.
