Duty Manager - Front Office - Jumeirah Gulf Of Bahrain

Description - External

About Jumeirah

Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates a portfolio of 29 exceptional properties across 11 countries in the Middle East, Europe, Asia, and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and since then the brand has become known for its distinguished beachfront resorts, esteemed city hotels, and exclusive branded residences. Jumeirah is synonymous with Arabian luxury hospitality and the ability to craft distinctive, purposeful experiences for the world’s most discerning travellers.

About Jumeirah Gulf of Bahrain

Located on the pristine beaches of Bahrain’s West Coast, the resort features stunning ocean views, verdant greenery, and meandering waterways with modern, spacious rooms and suites as well as an exclusive Gulf Summer House, located directly on the beach. Guests can enjoy a variety of water sports activities, the resort’s five pools, and book treatments at Jumeirah’s signature Talise Spa.

About the Job: 

We are currently seeking for a Duty Manager to join Jumeirah family!  You will support in ensuring smooth and efficient operation at the front office. 

Experience: 3 – 5 years of experience in Guest Services/Public Relations/Front Office roles within the luxury hospitality industry.

Essential: Bachelor’s Degree of Hospitality or relevant field from an accredited and renowned University.

Duties and responsibilities of this role: 

• To ensure smooth and efficient running of the hotel operation especially the front office department.
• To handle and resolve guest complaints.
• To assist the Assistant Front Office Manager in supervising the Front Office Departments operation and communication.
• To assist in maintaining and / or develop agreed standards consistently within the Front Office department.
• To assist in maintaining and / or develop agreed operating procedures involved in the Front Office and to ensure that front office colleagues adhere to the correct procedures as laid down in the operating manual.
• To set a high example in regard to punctuality, appearance, performance, attitude, leadership, guest relations, observance of the house rules, loyalty to the management and interdepartmental cooperation.
• The Manager on Duty keeps very close relations with all VIP guest in and out of the house and responds accordingly to all needs and demands.
• Covering as Night Manager for vacation and days off as and when required.

About the Benefits: 

We offer an attractive tax-free salary, paid in Bahraini Dinar (BHD), the local currency of Bahrain. In addition, we offer reduced hotel rates across our properties globally, excellent leave and health care package, flights home, accommodation allowance, life insurance, 50%25 discount off Jumeirah F&B Outlets and reduced hotel rates.