Duty Manager - Food Section 21N25

The Duty Manager for the Food Section plays a pivotal role in ensuring the seamless operation of the food retail environment. This position demands a strong leader who is adept at managing teams, enhancing customer experiences, and optimizing sales. As a Duty Manager, you will ensure compliance with health and safety regulations while maintaining high standards of food quality and service. Your insights will be crucial in driving the section's growth and profitability, while your mentorship will foster a motivated, high-performing team environment. Join our team to make a significant impact in delivering excellence in food service management.

Responsibilities

• Oversee the daily operations of the food section, ensuring service excellence.
• Monitor inventory levels, placing orders, and minimizing overstock and wastage.
• Lead and motivate the food section team, fostering a positive work environment.
• Ensure compliance with food safety and hygiene regulations at all times.
• Develop and implement sales strategies to boost the section's performance.
• Address customer inquiries and complaints, ensuring satisfactory resolutions.
• Collaborate with other departments to plan and execute promotional activities.
• Conduct regular training and development sessions for staff to enhance skills.
• Prepare and analyze sales reports, adjusting strategies as necessary.
• Ensure high quality and presentation standards for all food products offered.
• Assist with budget management and financial planning for the food section.
• Stay updated with industry trends to introduce innovative offerings and services.

Requirements

• Bachelor’s degree in Hospitality Management, Business, or related field preferred.
• Proven experience in a management role within the food retail industry.
• Strong leadership skills with the ability to motivate and develop teams.
• Excellent communication and interpersonal skills for diverse customer interactions.
• In-depth knowledge of food safety regulations and hygiene standards.
• Ability to analyze sales data and identify areas for improvement.
• Proficient in managing budgets and optimizing resource allocation effectively.