Door Attendant - Concierge - Jumeirah Beach Hotel

About Jumeirah

JOB DESCRIPTION

Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates a portfolio of 31 exceptional properties across 13 countries in the Middle East, Europe, Asia, and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and since then the brand has become known for its distinguished beachfront resorts, esteemed city hotels, and exclusive branded residences. Jumeirah is synonymous with Arabian luxury hospitality and the ability to craft distinctive, purposeful experiences for the world’s most discerning travellers.

About Jumeirah Beach Hotel

Jumeirah Beach Hotel is Jumeirah’s founding property, characterised by its wave-like design, set along one of Dubai’s most exclusive shorelines. Since its opening in 1997, the resort has become a leading global tourist and family destination. The resort offers a wide range of leisure, wellness, and children’s facilities, complemented by a diverse selection of award-winning dining experiences.

About The Job

An exciting opportunity has arisen for a Door Attendant to join Jumeirah Beach Hotel .

The main duties and responsibilities of this role include:  

• Greet all guests entering and leaving the hotel entrance, using appropriate salutations to maintain a welcoming atmosphere.
• Open the car door for all guests arriving or leaving from the main entrance, greeting them with a warm smile and welcoming them on arrival and departure.
• Coordinate with bell attendants to ensure luggage and parcels are removed from vehicles of arriving guests and arrange for their delivery to guest rooms.
• Handle the safe storage of luggage in the storeroom, ensuring it is always kept clean and tidy.
• Hail taxis for guests using the designated taxi company, open taxi doors, and help guests to be seated, providing appropriate assistance as required.
• Receive incoming packages, letters, and documents for guests, record their acceptance, and arrange timely delivery to the recipients.
• Identify and assist with security matters as the first point of contact for guests checking in, ensuring any security risks are minimized.
• Perform related tasks and duties as assigned and deemed responsible by management, ensuring all responsibilities are handled efficiently.
• Maintain high standards of personal hygiene and grooming, ensuring uniform and personal appearance are clean and professional.
• Ensure adherence to departmental policies, processes, standard operating procedures, Health, Safety, and Environment procedures, and instructions, enabling the delivery of luxurious service in line with Jumeirah standards of excellence.
  
  

About You

The ideal candidate for this position will have the following experience and qualifications:

• High School Certificate
• Proficiency in English
• Knowledge of additional language is desirable
• 1 to 2 years of experience in a hotel industry
• Strong communication and interpersonal skills
  
  

About The Benefits

At Jumeirah, we are dedicated to fostering a vibrant community where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by offering excellent accommodation, extensive sports and leisure facilities, alongside comprehensive healthcare, and opportunities for professional development.

Benefits include:

• Supportive and inclusive work environment
• Access to Learning & Development programs and clear career pathways
• Opportunities for internal mobility within our global network
• Colleague discounts on food, beverage, and hotel stays worldwide
• Company-provided shared accommodation
• Comprehensive healthcare and life insurance coverage
• Paid annual leave and flight from your home country
• Performance-based incentives tailored to your role
• Competitive tax-free salary paid in UAE Dirhams (AED)

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