Document Controller (225-923)

A Document Controller is integral to ensuring the seamless flow of documents within an organization. This role is pivotal in maintaining the accuracy, accessibility, and security of documents that may range from technical drawings and specifications to project documentation and company records. The Document Controller manages and oversees the proper storage, retrieval, and archiving of documents, ensuring compliance with established policies and regulatory standards. This role demands a high attention to detail, strong organizational skills, and the ability to work effectively with cross-functional teams. A successful Document Controller not only supports the integrity of information but also enhances operational efficiency by ensuring the right documents reach the right stakeholders promptly.

Responsibilities

• Maintain and manage all electronic and paper documents efficiently and securely.
• Facilitate document access by managing user permissions and security protocols.
• Track and manage the lifecycle of documents, including version control.
• Coordinate with various departments to ensure document accuracy and completeness.
• Ensure compliance with organizational policies and regulatory requirements for document control.
• Conduct regular audits and reviews of stored documents for consistency and accuracy.
• Provide training and support to staff on document management practices and protocols.
• Develop and implement document control systems and procedures for efficiency.
• Assist in the preparation and archiving of project documentation and records.
• Respond promptly to document retrieval requests from internal and external stakeholders.
• Prepare reports on document control activity and document management system improvements.
• Collaborate with IT to ensure the document management system's reliability and accessibility.

Requirements

• Bachelor’s degree in business administration, library science, or a related field.
• Proven experience in document control or information management roles.
• Strong understanding of document management software and related technologies.
• Excellent organizational skills and attention to detail to maintain document integrity.
• Good communication skills to liaise with different departments and stakeholders.
• Ability to work independently and manage multiple tasks simultaneously under tight deadlines.
• Knowledge of relevant regulatory requirements and industry best practices for document control.