Director Technology Andamp; Innovation

Company: Adjoin

Industry: Non-Profit/Social Services

Level: Full Time

Job Family: Administration

Location: San Diego, CA 92123, USA

Compensation: $100,000 - $125,000

About Us

At Adjoin, we are agents of change, building a future where all people can belong in the places they live, work, learn, and play. Together with our community partners, we remove barriers to belonging with innovative solutions that center the unique needs of every individual we serve.

For More Information:

language adjoin.org

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Legal Disclaimer: Adjoin is an Equal Opportunity Employer. view full text People matter. All humans deserve respect, dignity, and a place to build their own future. Here at Adjoin, we believe and live this every day. Adjoin is an equal opportunity employer, welcoming all individuals regardless of age, ancestry, disability, gender identity, genetic information, marital status, pregnancy-related conditions, race, religion, sexual orientation, and other protected characteristics. We are committed to creating a fair and inclusive workplace where every employee can thrive. view full text

For More Information:

language adjoin.org

Facebook Created with Sketch. Twitter Created with Sketch. LinkedIn Created with Sketch. Instagram Youtube

Legal Disclaimer: Adjoin is an Equal Opportunity Employer. view full text People matter. All humans deserve respect, dignity, and a place to build their own future. Here at Adjoin, we believe and live this every day. Adjoin is an equal opportunity employer, welcoming all individuals regardless of age, ancestry, disability, gender identity, genetic information, marital status, pregnancy-related conditions, race, religion, sexual orientation, and other protected characteristics. We are committed to creating a fair and inclusive workplace where every employee can thrive. view full text

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Overview

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Position Summary

The Director of Technology & Innovation plays a critical role in advancing Adjoin’s mission by leading technology initiatives, overseeing technology, databases, websites, system implementations, and ensuring platforms and tools effectively support organizational growth, efficiency, and service delivery.

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Position Details

The position provides both strategic vision and leadership, along with hands-on support across projects, including platform planning, implementation and optimization of technology platforms, product management, vendor coordination, and continuous improvement of systems and processes. This role is dedicated to supporting Adjoin’s people, team members, and stakeholders by ensuring technology solutions enhance the team member experience, strengthen service delivery, and empower those we serve.

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Benefits

Competitive Medical Coverage. Extremely generous retirement matching. 100% Employer-paid long-term disability coverage. 100% Employer-paid employee and dependent life insurance. Employee Wellness program with fun incentives, prizes and chances to connect with your peers. Mental health resources (EAP) with 5 free counseling sessions per year (for you AND your dependents). Dental, Flexible Spending Account, paid time off, holidays, and more!

Responsibilities

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Technology Strategy & Leadership

Partner with the CEO and leadership team to identify, evaluate, and implement technology solutions that enhance organizational effectiveness Provide strategic input on digital platforms, systems, and innovation opportunities Ensure all technology initiatives align with Adjoin’s mission, values, and organizational priorities Develop and maintain a technology roadmap to support scalability and long-term growth

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Project & Platform Management

Lead and oversee technology projects from planning through implementation and optimization. Oversee new platform implementations, ensuring timelines, functionality, and user experience expectations are met. Monitor project progress, identify risks, and proactively resolve barriers to execution. Ensure successful adoption of new systems through training and cross-functional collaboration.

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Path-Now Product Management & Platform Oversight

Lead end-to-end product strategy and lifecycle management for Path-Now, aligning innovation with business goals and user needs. Establish and drive product management best practices, including KPI tracking, prioritization frameworks, and data-informed decision-making to improve speed, performance, and ROI. Define and implement a UX-driven approach by integrating user research, workflow analysis, and usability insights into product development and enhancements.

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Fiscal Oversight

Works with CFO to develop and monitor department budgets. Identifies strategies to reduce costs and increase revenues to maintain fiscal health.

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Team Oversight & Collaboration

Supervise and support the technology department team, providing guidance, accountability, and development. Collaborate with directors and cross-functional teams to identify technology needs and implement solutions. Serve as a key liaison between internal teams and external IT partners.

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IT & Vendor Management

Coordinate with IT vendors to ensure effective service delivery, system performance, and issue resolution. Assist in sourcing, evaluating, and recommending technology solutions that improve efficiency and scalability. Manage vendor relationships, contracts, and performance expectations.

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Problem Solving & Continuous Improvement

Identify system inefficiencies and recommend practical, scalable improvements. Provide hands-on support in resolving technology-related issues across the organization. Ensure systems remain current, secure, and aligned with industry best practices.

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Reporting & Communication

Provide regular updates to the CEO and leadership team on project status, risks, and outcomes. Deliver insights and recommendations to support informed decision-making. Maintain clear documentation of systems, processes, and technology initiatives.

Requirements

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Education

Bachelor’s degree in Information Technology, Business Administration, Systems Management, or related field.

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Experience

Five (5)+ years of progressive experience in technology project management, systems management, or digital operations. Demonstrated experience overseeing platform implementations and cross-functional technology initiatives. Experience with QA processes, testing methodologies, and system optimization. Experience supporting or scaling digital platforms or marketplaces (preferred). Experience working in nonprofit or mission-driven organizations (preferred).

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Skills

Strong problem-solving, analytical, and organizational skills. Ability to translate technical concepts into practical solutions for non-technical stakeholders. Proven ability to manage multiple projects and priorities in a fast-paced environment. Familiarity with CRM systems, digital platforms, and vendor management.

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Travel

Ability to travel within and throughout the areas in which services are provided up to 30% of the time. Ability to travel in and throughout the state on a quarterly basis to attend meetings, trainings, etc.

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License

Valid California driver’s license, reliable transportation, and acceptable DMV record.

For More Information:

language adjoin.org

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Legal Disclaimer: Adjoin is an Equal Opportunity Employer. view full text People matter. All humans deserve respect, dignity, and a place to build their own future. Here at Adjoin, we believe and live this every day. Adjoin is an equal opportunity employer, welcoming all individuals regardless of age, ancestry, disability, gender identity, genetic information, marital status, pregnancy-related conditions, race, religion, sexual orientation, and other protected characteristics. We are committed to creating a fair and inclusive workplace where every employee can thrive. view full text

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