Director - Retail Design

JOB TITLE
Director - Retail Design | MAF Retail | Corporate Head Office

ROLE SUMMARY
The Director of Retail Design will be responsible for leading and executing the overall design direction for the retail stores, ensuring a consistent, innovative, and immersive in-store experience that resonates with customers. This role will focus on creating compelling environments that enhance customer engagement, increase satisfaction, and ultimately supporting business growth. As a key member of the Retail In-Store Design team, the Director will lead efforts in the development of new concep

ROLE PROFILE

• Develop long term store design strategy and style by brand for the creation of new concepts and formats
• Lead the creation and evolution of innovative retail concepts and immersive store experiences that enhance customer engagement and differentiate the brand.
• Support and oversee the implementation of new store concepts, brand takeovers, and design initiatives across markets, ensuring quality and consistency.
• Design standardized customer journeys and customer-centric environments that improve navigation, interaction, and overall in-store experiences.
• Develop, maintain, and govern retail design standards, style guides, toolkits, and brand assets to ensure consistency across all locations.
• Define and oversee standardized store layouts, fixtures, signage, furniture, and graphics to optimize customer flow, product visibility, and operational scalability.
• Act as the primary liaison between internal stakeholders and external design partners, ensuring alignment of retail design objectives and execution standards.
• Drive performance management, talent development, succession planning, training programs, workforce planning, and policy implementation to build a high-performing team.

REQUIREMENTS

• Bachelors degree in Business Administration, Marketing, Architecture, Interior Design, or a related field; MBA preferred.
• 12+ years of progressive experience in retail design, including concept development, store design, and brand execution.
• Proven experience leading and developing high-performing design teams, with at least 3 years in a management role.
• Strong proficiency in CAD, SketchUp, 3D rendering, Adobe Creative Suite, architectural drawings, construction methods, fixture development, and visual merchandising.
• Deep understanding of global retail trends, consumer behavior, competitive landscapes, and the ability to establish best practices and scalable design processes.
• Excellent stakeholder management, presentation, collaboration, and multitasking skills, with the ability to manage multiple projects in a fast-paced environment; fluent English required, Arabic preferred.

WHAT WE OFFER

• At Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
• Work in a friendly environment, where everyone shares positive vibes and excited about our future.
• Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.