Director Player Development - International Marketing

Job Description

About Wynn Al Marjan Island

On schedule to open in the United Arab Emirates in spring 2027, Wynn Al Marjan Island has been created as an opulent and entertaining beachside destination for discerning guests to play and relax. Located less than 50 minutes from Dubai International Airport, this integrated resort offering 1,530 rooms and suites, 22 restaurants and lounges, a theatre, nightclub, and five-star spa is currently under construction on a picturesque island that gracefully curves into the Arabian Gulf.

About The Position

Wynn Al Marjan Island is currently seeking a Director Player Development to join the resort’s International Marketing team.

The Primary Duties And Responsibilities Of This Role Are

Revenue Generation & Market Development

• Drive revenue growth from the WAMI region through strategic player development initiatives
• Identify and cultivate new high-value guest relationships
• Develop and implement market-specific acquisition and retention strategies
• Monitor and grow gaming revenue through targeted VIP programs and events
• Analyze player performance, trip value, and reinvestment levels to maximize profitability
• Work closely with Marketing and Gaming teams to align promotional strategies
  
  

VIP Player Development

• Build and maintain strong relationships with high-value guests and VIP players
• Oversee VIP service standards and personalized guest experiences
• Coordinate VIP events, hosted trips, and promotional activities
• Monitor guest satisfaction and ensure service excellence
  
  

Leadership & Team Development

• Lead, supervise, and manage the Executive Host and Host teams
• Recruit, train, mentor, and groom host talent for professional development
• Establish performance goals and revenue targets for the team
• Conduct regular coaching and performance reviews
• Foster a high-performance culture focused on revenue growth and guest engagement
  
  

Database & Player Management

• Utilize database marketing insights to identify high-potential players
• Track player metrics including ADT, theoretical value, visit frequency, and reinvestment
• Monitor host portfolios to ensure optimal player coverage and engagement
• Implement strategies to maximize player lifetime value
  
  

Operational & Strategic Collaboration

• Collaborate with Marketing, Gaming Operations, and Analytics teams
• Contribute to budgeting, forecasting, and strategic planning for the WAMI market
• Ensure compliance with all regulatory requirements and internal policies
• Provide regular performance reports to senior leadership
  
  

About You

The ideal candidate for this position will have the following experience and qualifications:

• 7–10+ years experience in gaming marketing, player development, or business development
• Previous leadership experience managing host teams preferred
• Experience working with international VIP markets preferred
• Bachelor’s degree in Business, Hospitality, Marketing, or related field preferred
• Strong ability to generate revenue and grow VIP player segments
• Deep understanding of player development and relationship management
• Strategic thinking and market development expertise
• Strong mentoring, coaching, and talent development skills
• Ability to inspire a high-performance culture
• Strong numeracy and analytical capability
• Experience using CRM and gaming management systems
• Ability to interpret database insights to drive player growth
• Exceptional interpersonal and networking skills
• Strong VIP relationship management capability
• Professional presence with high-value guests
  
  

About Wynn Al Marjan Island’s Benefits

We offer an attractive salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer an excellent leave policy, a healthcare package, incentive programs, and other employee benefits . The result is a package that makes this role highly attractive to outstanding applicant s seeking a career with Wynn Resorts, among the most renowned and celebrated brands in the global hospitality industry.

---