Director of Revenue

Company Description

We are far more than a worldwide leader. We are more than 240 000 women and men who share something unique.

Each and every day we host the world. We care for millions of people. We are all moved by curiosity. We love blending cultures. We are proud of our differences

Yes, we lead the way. But we want to go further, with audacity, with imagination, with passion

Sofitel Dubai The Obelisk

The hotel features 594 luxury guestrooms inclusive of 68 suites and 96 serviced apartments in the heart of Dubai. A variety of trendy restaurants and bars including a contemporary Asian restaurant, a Gastro Pub, a French Brasserie and Pool Bar & Lounge bring residents and patrons together to celebrate the French “Joie de Vivre”. Guests have the option to unwind at the Sofitel Spa with L’Occitane and outdoor pools with private cabanas or workout in a fully-fledged fitness center. Business travelers have access to 1,589 square meter of meeting space including one state-of-the-art ballroom ideal for the most sought after social gatherings.

Part of the Wafi Mall new extension and close to the iconic Raffles Dubai, Sofitel Dubai the Obelisk will infuse the brand’s essence with capitalizing on a perfect balance of modernism and ancient Egypt reflective of the renowned design elements of Wafi. If you are as excited as we are about connecting hearts and showing your guest passion, join us as the next Heartist – Director of Revenue and help us to make Sofitel Dubai the Obelisk a truly welcoming destination!

Job Description

• Maximizes hotel RevPAR through a thorough understanding of all booking channels and management of inventory and rate therein.
• Continuous analysis of changing channel distribution models and the impact on consumer booking trends.
• Produce and analyze current and historical demand including lost business turndown, rooms on the books, competitive set and market trends to aid in more accurate forecasting.
• Liaise with Group and Business Sales Managers, Reservations and Front Office to ensure yield and revenue management principles are understood and followed
• Operationalizes hotel and corporate pricing strategies through definition and management of rate levels, stay restrictions and other tactics, which are congruent with demand factors and which are managed through all distribution channels.
• With rate integrity a cornerstone of our pricing strategy, the DRM will maintain rates which promote integrity and which protect the order of long-term customer value.
• Monitors transient, group and tour booking pace in order to determine pricing and availability controls for all reservation distribution sources. Discusses changes to, and implements those changes in distribution plan accordingly.
• Develops fundamentals and provides guidelines to maximize revenues related to the sale of catering events, function space and all other revenue streams at the Hotel.
• Works with DOSM and Sales Team members to encourage strategic selection of the right piece of business.
• Tracking and analysis of competitive set pricing and yield strategies, gaining the ability to predict the comp set reaction to changes in the marketplace.
• Conduct regular audits of GDS, Hotel Internet Site, Direct Connected partners and third party websites to ensure accuracy in hotel information, rates, packages and availability.
• Plays an active role in the Strategic Planning and budgeting processes.
• Initiates weekly Revenue Management Meetings and follows the Sofitel guidelines for meeting content.
• Provides guided learning so that all areas of the hotel that impact revenue are fully aware of the hotel RM strategies and understand their role in the plan.
• Provides training to Reservations and Front Desk employees on upselling and negotiating techniques.
  
  

• Communicates with impact, clearly and consistently to ensure understanding.
• Seeks opportunities to self-develop and is detail minded, highly organized and time efficient to ensure goals are met.
• Monitors market trends and understands their impact on the strategic plans of the business.
• Provides practical solutions to complex operational problems.
• Identifies opportunities for business improvement and change. Develops and implements change initiatives.
• Understands financial data and the operations of their own and other departments.
• Coordinates, directs, coaches and monitors team resources and activities to achieve goals.
  
  

• At least 5 years of experience in a full-time Revenue Management position in hospitality or another industry.
• Experience/exposure in the hotel operations and/or in luxury operations.
• Graduate degree in university or school.
• Analytical approach to problem solving, strategic thinker.
• Strong numerical reasoning.
• Strong business acumen.
• Team leader, with the ability to inspire. Ability to work cohesively as part of a team.
• Demonstrate strong communication skills both verbally and in writing.
• Composed and confident in dealing with luxury clientele.
• Command of PMS, CRS, RMS, GDS & channel management systems.
• Good level in Excel and database management.
• Strong knowledge of revenue, pricing, market intelligence digital platforms.