Director of Revenue

Hotel

The Lana - Dorchester Collection

Division & Department

Sales & Marketing - Revenue

Job Title

Director of Revenue

Contract Type

Permanent

Status

Full time

Position Overview

We are not just a collection of hotels, but instead a talented community. A family with a shared passion and commitment to, unapologetically, love and breathe who we are every day. An eclectic grouping who really care about each other and our guests; where belonging transcends all else. We do this with a backdrop of extraordinary hotels, steeped in history, glamour and stories, which provide the perfect stage for our people – our Legends – to live our vision –Treasured by Guests, Cherished by Employees, Celebrated Worldwide.

Diversity and Inclusion at Dorchester Collection are core beliefs of our We Care philosophy. The basis of We Care is to create an environment where all of our employees feel valued and respected, allowing positive engagement to prosper. We continually strive to build and nurture a culture where inclusivity is part of our DNA, reflected by our core values of Passion, Personality, Respect, Working Together and Creativity. When submitting your application, please let us know if you require any special accommodations during the interview process.

We care about your career and are known for having the absolute best people in the industry. When you join us as an Director of Revenue Management you start a unique opportunity to become celebrated as the very best in your field. You’ll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story.

What youll get

As a Director of Revenue Management at The Lana, here are just some of the great benefits you will receive:

• Competitive Salary Package
• Family Benefits
• World-class Development Opportunities
• Complimentary stays with breakfast included in our sister Dorchester Collection hotels
• 50% off at bars and restaurants within all of our sister Dorchester Collection hotels
• Meals on Duty
• Private Medical Insurance for self and the family
• Life Insurance for self
• Annual Flight Allowance for self and the dependents
• Education Support Allowance for children
• Housing Allowance
• Transportation Allowance
• Business attire laundry complimentary by the Company
• Participation in the Company Bonus Plan
  
  

• In your leadership role, you will be responsible for ensuring that the commercial objectives defined and budgeted are well executed and goals are achieved.
• You will be responsible for ensuring accurate and constant reporting for all operating department including Rooms, F&B and Spa.
• You’ll also be responsible for systems data health, maintenance, optimization and overall systems integrity, following Dorchester Collection guidelines and standards in order to optimize system usage and create efficiencies.
• You will be creating daily, weekly, monthly and other ad hoc reports for Rooms, F&B and Spa department, highlighting key performance indicators.
• You will be responsible for optimizing rooms inventory and distribution in line with Dorchester Collection brand strategies.
• You will have a passion for looking for the best talent and develop their careers.
• As a member of the Hotel’s senior management team, you will be responsible for providing the Executive Committee with regular data for the strategic sales plan, monthly reports, annual goals, sales and marketing budget, forecasts and other reports as directed/required.
• It will be critical for you to consider every situation as a commercial and marketing opportunity to generate revenue across the Hotel.
• Our values of, Passion, Personality, Respect, Working Together and Creativity guide us each and every day. As a Director of Revenue Management you’ll have the opportunity to bring these to life and continue to create our legacy.
  
  

• You’ll bring your unique personality and passion to the role and the team.
• You will take ownership of the revenue management function.
• You will manage the revenue team ensuring that all areas adhere to Dorchester Collection values and enabling the hotel to achieve the highest levels of standards and service.
• Very resilient & proficient with all Microsoft Office programs, especially Excel. Well-rounded management and problem solving techniques. Perfectionist with eye for detail comfortable with all social environments.
• You have a talent for collecting data, solving problems, establishing facts and drawing valid conclusions.
• Communication is what keeps our departments running perfectly. You have great communication skills with a strong customer service ethic.
• English is the primary language used in our hotel. You can comfortably communicate in this language and any others would be a great asset especially Arabic.
• You will have a relevant university diploma and bring wealth of past experience working in Revenue Management for a luxury group, ideally in the Middle East.