Job Description

Company Description

Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.

Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.

Job Description

  • Provide strategic leadership and full operational oversight of all Food & Beverage outlets, restaurants, bars, banqueting, events, and culinary operations.

  • Ensure all F&B operations consistently meet hotel brand standards, service excellence expectations, and established operating procedures.

  • Drive F&B revenue, profitability, and financial performance by achieving budgeted targets, controlling costs, and maximising business opportunities.

  • Develop and implement F&B strategies, annual budgets, business plans, and revenue-generating initiatives aligned with hotel objectives.

  • Lead, manage, and develop the entire F&B team, ensuring operational efficiency, accountability, productivity, and high performance.

  • Oversee the complete guest dining experience, ensuring exceptional service delivery, effective complaint resolution, and guest satisfaction.

  • Collaborate closely with the Executive Chef to maintain food quality, menu innovation, consistency, and profitability.

  • Ensure strict compliance with Accor brand standards, HACCP, food safety, hygiene, health and safety regulations, and local statutory requirements.

  • Monitor departmental performance, financial results, guest feedback, and operational KPIs, implementing corrective actions where necessary.

  • Identify market trends, introduce innovative dining concepts, and implement promotions to strengthen competitiveness and revenue growth.

  • Oversee manpower planning, recruitment, training, succession planning, and performance management across the F&B division.

  • Maintain effective control of inventory, purchasing, operating equipment, departmental expenses, and resources to maximise profitability.

  • Collaborate with Sales, Marketing, Finance, and other departments to maximise F&B business opportunities and overall hotel performance.

  • Conduct regular operational reviews, outlet inspections, and departmental meetings to ensure service consistency, brand compliance, and continuous improvement.

Qualifications

  • Minimum 8 years of progressive Food & Beverage experience in luxury hotels, including senior leadership responsibilities.

  • Proven experience in a senior F&B leadership role within the UAE hospitality industry is mandatory.

  • Strong knowledge of luxury hospitality operations, Accor brand standards, and exceptional guest service delivery.

  • Demonstrated ability to manage multiple F&B outlets, banqueting operations, financial performance, and large teams.

  • Strong commercial awareness, budgeting, cost control, revenue management, and business development skills.

  • Excellent knowledge of the Dubai F&B market, emerging culinary trends, and guest expectations.

  • Well-established professional network within Dubai's hospitality and F&B industry.

  • Excellent leadership, communication, interpersonal, and problem-solving skills.

  • Fluent in written and spoken English, with strong presentation and negotiation abilities.

  • Dynamic, innovative, self-motivated, and results-driven, with the ability to inspire and develop high-performing teams.

  • Strong commitment to professional integrity, operational excellence, and continuous improvement.

  • Passionate about delivering personalised luxury experiences and consistently exceeding guest expectations.

  • Job-Category: Food & Beverage
  • Job Type: Permanent
  • Job Schedule: Part-Time

  • Job Details

    Role Level: Executive-Level Work Type: Full-Time
    Country: United Arab Emirates City: Dubai
    Company Website: https://www.group.accor.com Job Function: Food & Beverage Services
    Company Industry/
    Sector:
    Hospitality

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