Director - Marketing And Communications - Jumeirah Zabeel Saray

JOB DESCRIPTION

About Jumeirah

Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 29 properties across 11 countries in the Middle East, Europe, and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and exclusive residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.

About Jumeirah Zabeel Saray

Jumeirah Zabeel Saray is an exclusive beachside resort located in the west crescent of Palm Jumeirah in Dubai. Inspired by the palaces of the Ottoman Empire, the resort is home to the award-winning Talise Ottoman Spa, a curated selection of restaurants, and family-friendly experiences. Guests can also enjoy water sports, with a private jetty offering shuttle boat transfers to and from the mainland of Dubai.

About The Job

An exciting opportunity has arisen for a Director of Marketing & Communications to join Jumeirah Zabeel Saray.

The main duties and responsibilities of this role include:

• Execution of strategic marketing plans aligned with overall business objectives, ensuring coherence with the organizations mission, vision, and values.
• Development and execution of fully robust integrated Marketing & Communications strategies within luxury resort environments, seamlessly aligning brand positioning, performance marketing, public relations, partnerships, and experiential programming to drive commercial performance across Rooms, Food & Beverage, Spa, and Lifestyle verticals.
• Own and strategically steward the annual marketing budget, ensuring disciplined financial management, cost control, and continuous optimization of return on investment. Allocate resources effectively across brand, digital, PR, and partnership initiatives to maximize commercial impact while operating within approved budget parameters.
• Lead, mentor, and develop the marketing team, cultivating a high-performance culture grounded in accountability, innovation, and luxury brand excellence. Provide strategic direction, coaching, and succession planning to support individual growth and long-term organizational capability building.
• Lead strategic corporate stakeholder and owner relations from a Marketing and PR standpoint, ensuring full transparency, alignment on investment priorities, and clear performance reporting to support both brand integrity and revenue objectives.
• Articulate marketing strategies, priorities, and performance outcomes with clarity and authority to senior leadership, ownership, cross-functional departments, and external partners. Ensure alignment across stakeholders through structured communication, transparent reporting, and data-driven storytelling.
• Act as the Brand Ambassador and custodian of Jumeirah’s identity, championing the integrity, consistency, and evolution of the brand across all touchpoints. Proactively monitor, guide, and implement Jumeirah’s brand standards to ensure seamless alignment with the Brand Visual Standards Guidelines (VSG), Luxury Service Guidelines (LSG), and Property Style Guidelines (PSG).
  

About you:

The ideal candidate for this position will have the following experience and qualifications:

• Bachelor’s degree in marketing, Communications, Audio-Visual Production, or a related field.
• 10 years’ experience in ultra-luxury hospitality marketing and communications, with a strong record of brand growth and market impact.
• Proven leadership capabilities, including managing and developing teams of 10+ professionals across diverse functions.
• Comprehensive expertise in digital marketing, media relations, and budget management to drive performance and ROI.
• In-depth understanding of local and international media landscapes, with established industry relationships.
  
  

About The Benefits

At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development.

Benefits include:

• Supportive and inclusive work environment
• Access to Learning & Development programmes and clear career pathways
• Opportunities for internal mobility within our global network
• Colleague discounts on food, beverage, and hotel stays worldwide
• Comprehensive healthcare and life insurance coverage
• Paid annual leave entitlement
• Incentive programmes aligned with leadership performance
• Competitive tax-free salary paid in UAE Dirhams (AED)

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