Deputy Store Manager Dubai Airport

About The Job

As a Deputy Store Manager, you will be an ambassador of the Brand. You will take ownership of several departments, lead and coach a team of Managers, Senior and Expert Client Advisors and Client Advisors; provide full support to the Store Management in building Client relationships and drive the stores performance. You will proactively ensure your team achieves their goals and will be responsible for building highly motivated teams, developing them to the next level and securing succession plans.

Job responsibilities

Team Management and Development

Develop Managers to ensure their teams deliver the Louis Vuitton Promise to every Client, through demonstrating and modeling the 4 Louis Vuitton Attitudes. Support them with consistent coaching, identify their development and training needs, and those of their team, partner with the Field Coach Trainer to tailor individual action plans

Identify, recruit and develop talents, secure succession plans in collaboration with the Store Manager / Director

Set individual and team goals, and sales targets; proactively assess and manage performance against expectations

Manage and motivate the team to drive business, create a positive and harmonious work environment and foster cooperation between Managers

Client and Business Development

Support the team in building long term Client relationship, leveraging all clienteling tools

Establish a Client-centric mindset in store to ensure the highest level of Client experience and support the Expert Advisors in the team in acting as style advisors to their Clients

Communicate and inspire the team on corporate strategy and relevant business information (animate morning briefings, training,…)

Develop the business of your Universe / Department, by cultivating a comprehensive and strategic understanding of it and relating to all relevant stakeholders

Define and implement action plans to boost business and maximize product performance, leveraging visual merchandising, clienteling, training and team management

Selling and Floor Management

Act as a role model demonstrating sales leadership to the team, supporting them with their own sales, fostering cross-selling and Client repurchase

Build and develop own Client portfolio

Ensure business opportunities are maximized through efficient sales floor management, being a visible presence and support, ensuring Louis Vuitton Promise standards are achieved

Provide consistent and qualitative feedback to the team, coach them on the spot and coach Managers in coaching their own teams

Operations

Ensure policies, standards and Louis Vuitton procedures are communicated and implemented

Be accountable for inventory management

Support Store Manager in staff planning (workforce management)

Additional information

Louis Vuitton is committed to fostering an inclusive and diverse work environment where every employee is empowered to thrive. We promote equitable initiatives aimed at supporting professional equality and cultivating a culture focused on meaningful relationships.

Reference LVM28800