Deputy Store Director

About The Job

Lead and develop a universe or department within the store, driving team performance, client experience, and business results. The Deputy Store Manager supports the Store Manager in building high-performing teams, securing succession, and delivering consistent excellence aligned with the Louis Vuitton promise

Job responsibilities

Team Leadership & Development

• Lead, coach, and develop managers and advisors within the universe.
• Identify, recruit, and develop talents in partnership with Store Management.
• Set clear individual and team objectives and manage performance proactively.
• Foster a positive, collaborative, and high-performance team environment.
  
  

• Drive the performance of the universe through strong commercial and strategic understanding.
• Support teams in building long-term client relationships using clienteling tools.
• Ensure a strong client-centric mindset and service excellence at all times.
• Define and implement action plans to maximize product performance and sales.
  
  

• Act as a role model on the sales floor, supporting selling, cross-selling, and client repurchase.
• Build and maintain a personal client portfolio.
• Ensure optimal floor coverage and service standards through visible leadership.
• Provide ongoing feedback and coach managers to develop their own teams.
  
  

• Ensure policies, procedures, and brand standards are consistently applied.
• Be accountable for inventory management within the universe.
• Support workforce planning and, when applicable, coordination with department store partners.
  
  

• Solid experience in luxury retail, with team leadership responsibilities.
• Strong commercial mindset and client orientation.
• Proven ability to develop people and drive performance.
• Strong communication and influencing skills.
• Comfortable acting as a senior leader within the store.