Data Entry Operator

Company: IIQAF Group
Location: Dubai, United Arab Emirates
Industry: Insurance
Employment Type: Full-Time
Salary: AED 6,500–7,000 per month

Job Summary

IIQAF Group is seeking a detail-oriented and reliable Data Entry Operator to support data management, document processing, and administrative operations within the insurance industry in Dubai, UAE. The successful candidate will enter, verify, update, and maintain accurate insurance records, customer information, policy details, claims documentation, and other business data while ensuring data accuracy, confidentiality, and timely processing.

This position is suitable for candidates with experience as a Data Entry Operator, Data Entry Clerk, Insurance Data Entry Assistant, Records Management Assistant, or Data Processing Clerk. The ideal candidate will be comfortable working with spreadsheets, databases, document management systems, and insurance administration records to support efficient daily business operations.

Key Responsibilities

• Enter, update, verify, and maintain customer information, insurance policy details, and business records in company databases and approved software systems.
• Process data relating to insurance applications, policy issuance, renewals, endorsements, cancellations, and other policy administration activities.
• Record and update insurance claims information, supporting documents, claim reference numbers, and related administrative details as authorized.
• Review source documents, application forms, invoices, and other records to ensure information is complete, consistent, and accurate before data entry.
• Verify customer names, contact details, policy numbers, identification details, dates, and other relevant information against source documents.
• Maintain accurate electronic records and organize digital files to support efficient retrieval and document tracking.
• Enter information from paper forms, scanned documents, emails, spreadsheets, and electronic submissions into designated systems.
• Identify missing information, duplicate entries, incorrect data, and inconsistencies and refer them to the appropriate department for correction.
• Update customer, broker, insurer, supplier, and policyholder records in accordance with established company procedures.
• Assist with processing insurance renewal records, premium information, payment references, and commission-related data when required.
• Maintain data entry logs, processing trackers, daily activity reports, and records of completed transactions.
• Scan, upload, index, classify, and archive insurance documents in the appropriate electronic folders or document management systems.
• Perform routine data verification and cross-checking to maintain data integrity across spreadsheets and databases.
• Assist underwriting, claims, policy servicing, finance, and customer service teams with data entry and record retrieval requests.
• Prepare and update Excel spreadsheets, data lists, and administrative reports as assigned.

Required Qualifications

• High school diploma or equivalent qualification; a diploma or certificate in Computer Applications, Information Technology, Business Administration, or Office Administration is an advantage.
• Previous experience as a Data Entry Operator, Data Entry Clerk, Data Processing Assistant, Records Clerk, or Administrative Data Entry Assistant is preferred.
• Experience in an insurance company, insurance brokerage, financial services organization, or administrative office is an advantage.
• Basic understanding of data entry, database maintenance, document processing, electronic filing, and records management.
• Familiarity with insurance terminology, policy records, insurance applications, renewals, claims documentation, or customer databases is beneficial.
• Proficiency in Microsoft Excel, Word, email, and other standard office applications.
• Familiarity with database systems, customer relationship management (CRM) software, insurance administration platforms, or document management systems is an advantage.
• Ability to enter information accurately, verify source documents, and identify discrepancies or incomplete records.
• Good typing accuracy and attention to detail when processing large volumes of information.
• Ability to maintain organized electronic records and follow established naming, filing, and data entry procedures.