Data Center Technician 28N25

A Data Center Technician at 28N25 plays a critical role in maintaining the infrastructure that houses an organization's crucial IT systems. These professionals are responsible for the smooth operation and maintenance of servers, network equipment, and computing infrastructure housed at data centers. As technology becomes more pervasive, the demand for effective, secure, and functional data centers grows, making this role essential for businesses aiming to maintain operational continuity and data integrity. Data Center Technicians at 28N25 need to be detail-oriented, possess strong technical know-how, and exhibit a commitment to maintaining the highest levels of system availability. They work in tandem with IT professionals to troubleshoot and resolve hardware issues, maintain server performance, and manage data storage solutions. Success in this role requires a blend of technical skills and practical problem-solving abilities to manage and maintain the physical infrastructure that keeps an organization's digital assets running smoothly.

Responsibilities

• Monitor and maintain data center environmental and networking equipment for operational efficiency.
• Perform regular hardware checks and preventative maintenance to ensure equipment reliability.
• Respond promptly to technical issues and resolve them to minimize downtime and disruptions.
• Install, configure, and upgrade servers, routers, switches, and other hardware components.
• Collaborate with IT and security teams to ensure data center security protocols are upheld.
• Document all processes, installations, maintenance activities, and equipment changes accurately.
• Assist with the deployment and management of backup strategies for critical data recovery.
• Ensure compliance with health and safety regulations and industry standards at all times.
• Support the implementation of network infrastructure, cabling, and other physical installations.
• Utilize monitoring tools for predictive analysis and infrastructure optimization strategies.
• Maintain inventory of appliances and components to support procurement and capacity planning.
• Assist in disaster recovery planning and execution to ensure business continuity.

Requirements

• Bachelor's degree in Information Technology, Computer Science, or a related field preferred.
• Proven experience in a data center environment, ideally within an IT infrastructure role.
• Strong understanding of network and server hardware, cabling, and data center operations.
• Proficiency with system monitoring and management tools for data center optimization.
• Ability to troubleshoot complex hardware and network issues effectively and efficiently.
• Excellent organizational skills and the ability to manage multiple tasks simultaneously.
• Strong written and verbal communication skills for clear documentation and team collaboration.
• Willingness to work flexible hours, including nights and weekends, as needed.