Do you want to protect organisations from cyber threats, build resilient detection and response capabilities, and help customers maintain secure, compliant infrastructures?
Vigilbase is seeking a skilled Cybersecurity Specialist to join our remote team. You will work across detection, incident response, and customer-facing security operations to ensure clients are defended against evolving threats and receive clear, actionable guidance.
Key Responsibilities
Threat Detection & Monitoring
Monitor security telemetry and alerts from WAFs, SIEMs, EDR, cloud platforms and logging pipelines.
Triage and investigate suspicious activity, determining scope and severity with speed and accuracy.
Incident Response & Mitigation
Lead technical containment and remediation actions (WAF rule changes, blocking, forensic capture, containment scripts).
Coordinate with customers and internal teams during incidents, providing clear status updates and post-incident recommendations.
Customer Support & Onboarding
Assist with onboarding activities such as log ingestion, dashboard configuration, SSO setup and recommended security defaults.
Provide expert guidance to non-technical stakeholders, translating security findings into business risk and remediation steps.
Automation & Tooling
Develop and maintain playbooks, detection rules and automation to reduce mean time to detect and respond.
Integrate and tune alerting across Cloudflare, SIEM, and other telemetry sources for high-fidelity detections.
Documentation & Continuous Improvement
Create and maintain runbooks, incident reports and how-to guides for customers and internal teams.
Feed insights into product and engineering to improve detection coverage and reduce recurring incidents.
Our Culture
At Vigilbase, we move quickly, collaborate openly, and take pride in protecting customers from cyber threats. You’ll join a diverse, supportive team that values technical excellence, clear communication and continuous learning.
What We Offer
💷 Competitive salary plus performance-related bonus
📚 Access to ongoing training and certifications (Cloudflare, SOC tooling, incident response)
🕒 Flexible, remote-first working with structured collaboration and clear objectives
🤝 Inclusive culture where contributions are recognised and career growth is supported
🚀 Opportunities to progress into senior SOC roles, threat engineering or customer-facing leadership
Your Background
Practical experience in SOC, incident response, security operations or equivalent hands-on security role
Familiarity with Cloudflare, WAFs, SIEM/log pipelines, EDR and DNS is essential
Strong troubleshooting and investigative skills with the ability to work calmly under pressure
Excellent written and verbal communication; able to present technical issues to non-technical stakeholders
Knowledge of compliance frameworks (GDPR, POPIA) and secure configuration best practices
Relevant certifications welcomed (e.g., CompTIA Security+, Cloudflare, CREST, CISSP) and scripting or automation experience a plus
If you enjoy protecting customers, improving detection capabilities and delivering excellent operational support, we’d love to hear from you.
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