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Customer Service Officer

Talentmate

United Arab Emirates

9th October 2025

2510-16643-1

Job Description

Job Description

· Handle customer inquiries, complaints and escalated customer complaints to KHO

· provide clear information about our products & service

· support customers with orders or cancellations

· Follow up with quality and operations teams and e-commerce and delivery company

· Collaborate with cross functional teams to ensure timely resolution of customer concerns

· Ensure TAT is adhered

Qualifications:

· Minimum 2 - 3 years' experience

· Excellent communication skills

· Proficient in MS office and CRM system

· Bilingual ( English & Arabic)

Job Details

Role Level:	Intermediate	Work Type:	Full-Time
Country:	United Arab Emirates	City:	Dubai
Company Website:	www.alrifaiarabia.com	Job Function:	Customer Service
Company Industry/ Sector:	Food and Beverage

What We Offer

Health Insurance
Paid Annual Leaves
Housing Allowance

About the Company

Searching, interviewing and hiring are all part of the professional life. The TALENTMATE Portal idea is to fill and help professionals doing one of them by bringing together the requisites under One Roof. Whether you're hunting for your Next Job Opportunity or Looking for Potential Employers, we're here to lend you a Helping Hand.

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Disclaimer: talentmate.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@talentmate.com.