Customer Relationship Management Specialist

We are seeking a highly motivated and detail-oriented CRM Assistant to join our dynamic team in Dubai. This role is crucial in maintaining and enhancing our companys reporting systems, ensuring data accuracy and driving operational efficiency. As a CRM Assistant, you will be responsible for data administration, reporting, and process improvement within our fast-paced Fintech environment. You will collaborate effectively with various departments, proactively identifying and resolving challenges, and contributing to the overall success of the organization. This is an excellent opportunity for a highly analytical individual with expert Excel skills to make a significant impact in a growing company. The ideal candidate will possess strong problem-solving abilities, excellent communication skills, and a proactive approach to their work. This is a full-time position offering a competitive salary and the opportunity to work within a supportive and collaborative team.

Requirements

• Fluency in English (spoken and written)
• Expert-level proficiency in Microsoft Excel and strong MS Office skills (Word, PowerPoint, Outlook)
• 1+ years of experience in the Fintech industry (preferred, but not mandatory for exceptional candidates)
• Proven experience in data administration, including data integration, cleansing, processing, and assignment
• Experience with CRM systems (Salesforce, HubSpot, etc. - a plus)
• Experience with reporting tools (Power BI, Tableau, etc. - a plus)
• Strong analytical and problem-solving skills
• Excellent organizational and time management skills with the ability to prioritize tasks effectively
• Ability to work independently and as part of a collaborative team
• Excellent communication and interpersonal skills for cross-team collaboration
• Ability to adapt to changing processes and new technologies
• High sense of confidentiality and professionalism
• Ability to work efficiently under pressure and meet deadlines