Customer Operations Executive

Your Tasks

• Manage and optimise customer supply chain operations, ensuring service levels, stock availability and new launches run smoothly.
• Collaborate with customer supply chain teams, identify opportunities and implement best‑practice processes.
• Process customer orders accurately and efficiently, supporting the team to achieve ‘perfect order’ performance.
• Lead day‑to‑day communication on supply chain matters, developing strong relationships with key customer contacts.
• Resolve delivery queries, identify root causes and implement improvements.
• Monitor KPIs, prepare performance reports and provide insights to internal teams and customers.
  
  

Your Profile

• We are looking for a motivated individual with a positive mindset, confident in working with SAP and Excel, and quick to adapt to new systems.
• An effective communicator with proven analytical skills.
• Skilled in building relationships, influencing stakeholders, and achieving outcomes through collaboration.
  
  

At Beiersdorf, we want to help people feel good about their skin – and our commitment goes far beyond caring for skin. For 140 years, we have developed innovative skin and body care products for well-known brands such as NIVEA, Eucerin and Elastoplast.

As the Customer Operations Executive, you will be responsible for delivering exceptional end‑to‑end supply chain service—from order receipt through to delivery—ensuring all customer operational targets are consistently achieved. You will cultivate strong customer relationships, champion supply chain best practices, and drive continuous improvement across order processes to enable efficient and reliable fulfilment.

Additional Information

At Beiersdorf, we see you as a person – far beyond your title or role. Our goal is to provide the flexibility and support you need for your professional and personal success through our work environment. That is why we have a lot to offer!

• We offer a competitive salary along with an annual bonus (subject to conditions).
• Defined contribution pension
• Private medical & dental insurance
• Life assurance
• Critical illness
• Discounts on products
• Hybrid working
• 25 days holiday (buy & sell holiday)
• Free head office parking
  
  

At Beiersdorf we are committed to being a leader in diversity, equity, inclusion & disabilities which we believe are fundamental to our success and essential to promoting a thriving workplace environment. We are committed to creating a workplace where every individual feels valued, respected, and empowered to contribute their unique perspectives, experiences, and abilities, including those with disabilities.

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