Back to listing

Customer Care Executive

Talentmate

United Arab Emirates

1st December 2025

2512-2446-47

Job Description

Full Time
Dubai
Posted 2 hours ago

Trustbend Packers & Movers is seeking a Customer Care Executive to join our dynamic team in Dubai. We are looking for a well-spoken, service-oriented individual who can handle customer inquiries with professionalism and ensure a smooth experience for every client. If you enjoy helping people and can manage communication efficiently, this role is ideal for you.

Key Responsibilities

Handle incoming calls, emails, and customer messages promptly and professionally.
Provide accurate information about services, pricing, and delivery schedules.
Assist customers with booking, tracking, and service-related queries.
Follow up with clients to confirm requirements and ensure satisfaction.
Coordinate with the operations and logistics teams to resolve issues quickly.
Maintain customer records, complaints, and service logs.
Support the sales team by generating leads and scheduling service appointments.
Manage customer feedback and escalate concerns when necessary.
Ensure a positive and smooth customer experience at every interaction.

Qualifications

Previous experience in customer service, preferably in logistics or service industries.
Strong communication skills in English; additional languages are an advantage.
Good computer skills (MS Office, CRM tools).
Ability to handle pressure and multitask effectively.
Professional attitude, patience, and problem-solving ability.
Strong interpersonal skills and a customer-first mindset.

Becoming a Customer Care Executive at Trustbend Packers & Movers in Dubai offers you the chance to be a valuable link between clients and operations. If you thrive in a customer-focused environment and enjoy ensuring smooth service delivery, we welcome your application.

Full name

Email address

Message

Upload CV

Upload your CV/resume or any other relevant file. Max. file size: 512 MB.

Job Details

Role Level:	Mid-Level	Work Type:	Full-Time
Country:	United Arab Emirates	City:	Dubai
Company Website:	https://www.trustbend.com	Job Function:	Others
Company Industry/ Sector:	Freight and Package Transportation

What We Offer

About the Company

Searching, interviewing and hiring are all part of the professional life. The TALENTMATE Portal idea is to fill and help professionals doing one of them by bringing together the requisites under One Roof. Whether you're hunting for your Next Job Opportunity or Looking for Potential Employers, we're here to lend you a Helping Hand.

Report

Disclaimer: talentmate.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@talentmate.com.