Job Description

Position: Crowd Management (Ushers)
Duration: 2 Days
Location : Dubai
How to apply : https://app.liveforce.co/company/Talent_Blueprint_FZ_LLC/apply
 
Job Overview

The Crowd Management Executive (Usher) plays a critical role in ensuring the smooth, safe, and orderly movement of guests at events. This role involves guiding attendees, managing entry and exit points, assisting with seating arrangements, and maintaining crowd flow in accordance with safety protocols. Ushers act as front-line support for both guests and the event operations team, helping to deliver a well-organized and secure event experience.


The ideal candidate is alert, courteous, physically fit, and capable of handling large crowds calmly and professionally.


Key Responsibilities
Crowd Flow & Guest Guidance


  • Manage and monitor crowd movement at entry, exit, and transition areas




  • Guide attendees to seating areas, sections, or designated zones




  • Assist guests in locating restrooms, food counters, emergency exits, and help desks




  • Ensure orderly queues and prevent overcrowding in high-traffic areas




Entry, Exit & Access Control Support


  • Assist in managing access points, gates, and checkpoints




  • Verify tickets, passes, wristbands, or badges as required




  • Coordinate with security personnel to regulate crowd entry and exit




  • Support controlled movement during peak times and intermissions




Seating & Venue Assistance


  • Escort guests to their allocated seats or standing zones




  • Assist with seating arrangements for VIPs, elderly guests, or persons with disabilities




  • Monitor aisles, stairways, and walkways to ensure they remain clear




Safety, Security & Emergency Support


  • Follow all event safety guidelines and venue regulations




  • Identify potential safety risks such as congestion or restricted access violations




  • Assist security teams during emergencies, evacuations, or medical situations




  • Remain alert and report any suspicious behavior or incidents immediately




Event Coordination & On-Ground Support


  • Coordinate with event supervisors, operations staff, and security teams




  • Assist in stage-area crowd control when required




  • Support smooth transitions between sessions or performances




  • Help maintain event discipline and decorum




Guest Interaction & Service


  • Provide polite and clear assistance to guests at all times




  • Handle guest queries, complaints, or concerns calmly and professionally




  • Direct complex issues to supervisors or security teams.




Required Skills & Competencies


  • Clear verbal communication and strong listening skills




  • Ability to manage large crowds calmly and efficiently




  • Strong sense of responsibility and alertness




  • Team-oriented with the ability to follow instructions precisely




  • Basic conflict-handling and problem-solving skills




  • Good situational awareness






Job Details

Role Level: Associate Work Type: Part-Time
Country: United Arab Emirates City: Dubai
Company Website: http://tbp.me Job Function: Others
Company Industry/
Sector:
Events Services And Travel Arrangements

What We Offer


About the Company

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