CRM Data Steward

Job Description

Are you a dynamic Sales and Customer Relations expert looking to advance your career with a global leader in shipping, logistics and marine services. If so, GAC could be your next stop.

We are looking for candidates for the role of Group CRM Data Steward to be based in JAFZA – Dubai.

The successful candidate(s) will join a dynamic Group of companies that has been providing customers with shipping, logistics and marine services since 1956. We are always on the look-out for professionals with qualities that match the GAC corporate philosophy. If you fit the bill, we’ll welcome you to a work environment that values experience, innovation, dedication and mutual respect, guided by the GAC Spirit which emphasizes loyalty and responsibility between management and staff and two-way responsibility. The GAC Group is an equal opportunity employer.

Job Description

The role involves:

• CRM Account Management
• Data analysis and accuracy reporting
• Co-ordination with offices and colleagues to maintain system accuracy
• Working with Group Commercial teams to assign accounts in CRM
• Identifying and consolidating Group accounts
• Working with the Group IT team and implement data accuracy policies
• Working on commercial applications
• KPI reporting
• Supporting/conducting CRM training sessions as and when required to ensure consistent user knowledge
• Working independently and under pressure in a fast-paced environment
  
  

• Proactive and self-motivated work ethic
• Ability to work effectively under pressure
• University graduate or comparable education level
• Strong presentation, analytical and communication skills
• Proficiency in English, both written and spoken, is a must
• Presentable with a pleasant personality
• Proficiency in Microsoft Excel and enhanced computer skills
• Experience and Familiarity with CRM systems such as Sales Force
• 1-2 years’ experience in data handling and analysis, preferably with a shipping company
• Familiarity with basic shipping terms and definitions will be considered an advantage
  
  

• Become part of the GAC global community. We are proud of our company culture which values all employees and recognises that there is more to them than their job title.
• Join a multinational organisation in a dynamic working environment.
• Face challenges to help both you and our organisation grow.
• Join us on our journey to a more sustainable future.