Country Manager

Atradius

The Atradius Group provides trade credit insurance, surety and collections services worldwide, and has a presence through 160 offices in 52 countries. The products offered by Atradius protect companies around the world against the default risks associated with selling goods and services on credit.

At Atradius, we believe in personal development and the Growth Mindset. Our Culture is based on teamwork, reliable accountability, constantly improving and unrivalled service. Read on more on our Career site: https://careers.atradius.com/en/careers.

Department Description

Atradius Collections provides efficient, quick and flexible solutions to collect domestic and international trade debts. With a global network of debt collection specialists, lawyers and insolvency specialists, Atradius Collections serves more than 15,000 customers and helps them mitigate their customers trade risks through our efficient, business-to-business focused credit management services.

Atradius Collections is a business unit of the Atradius Group, which is part of Grupo Catalana Occidente, one of the largest credit insurers in Spain and worldwide.

• Atradius Collections has a global success rate of 79.3%
• We offer services in 96% of the world
• We handle over 100.000 cases annually
• We service over 10.000 clients worldwide
• We are connected to over 480 agencies and law firms globally
  
  
  

Job Description

As Country Manager you will be responsible for driving and managing delivery of the P&L targets within the location as well as the overall management of staff, including Operations, Client Relations and direct management of Sales team. Responsibilities will include:

• To be the key contact for local stakeholders; Atradius Credit Insurance (ACI); customers; channel partners; trade associations etc.
• Responsible for building internal relationships with ACI country management as well as streamlining service delivery to insured customers in order increase inflow and revenue from the insured business line.
• To drive the delivery of Collections key priorities within the location in order to generate sales & Inflow, improve operational business processes in order to provide optimal customers service and maximise profit.
• You will implement and embed global processes and procedures in line with the local requirements as well as localise and implement global program initiatives within the location.
• To develop and monitor reporting and analysis of MI for the location.
• To ensure pro-active communication and performance in case handling.
• You will be directly responsible for increasing profitable inflow and new business from non-insured customers and segments within the location with specific focus on channels, shared service and large, multi-national organisations.
• To work closely alongside the Regional Manager, APAC in order to strengthen and streamline the commercial activities within the wider region and optimise efficiency of existing commercial capacity as well as generate and develop new business and inflow within the region.
  
  
  

Requirements For The Job

• An entrepreneurial and results focused leader, you will have strong experience in managing the profit & loss results of a business in order to achieve business targets
• You will have excellent organisational and management skills with the proven ability to lead and motivate a team in order to achieve profitability
• Willing and able to share knowledge and coaching skills in order to motivate and develop your teams to energise them for delivery
• Good experience in managing and steering sales teams in order to maximise results and optimise commercial management processes
• You will have a background in debt collections, credit management, credit insurance or factoring and understanding how our debt collections services can be of value to the related target segments
• Strong internal working experience in a multinational business service environment
• Excellent communication skills, both written and verbal in English and be able to adapt and present messages to different audiences.
• You will be able to analyse and question data, identifying trends and interpreting findings in order to drive business performance.
• Ability to work under pressure, prioritize and achieve deadlines
• Excellent knowledge of Microsoft packages in particular including Excel, PowerPoint and Outlook
• You will be willing to travel Internationally
• Strong academic background or equivalent work experience
  
  
  

What do we offer?

• A dynamic, international and challenging work environment.
• Training and support to reach your full potential including the opportunity for continuous professional development.
• Attractive terms and conditions, including competitive salary and annual bonus
  
  
  

Equal opportunities for all

The success of our organization stands with the quality of our people and the ideas they have. Insights and innovative solutions for our customers are the result of an interplay of cultures, knowledge and experience. That is why diversity is extremely important to Atradius. To ensure that all colleagues within Atradius can develop their qualities, we promote an inclusive culture in which everyone feels involved and valued. We encourage and welcome everyone to apply to our positions.

I am Atradius! - Do you want to know who we are?

Get to know Atradius colleagues in this video: https://www.youtube.com/watch?v=NnsgT04OpTU&t=4s

Atradius Collections

Atradius Collections provides efficient, quick and flexible solutions to collect domestic and international trade debts. With a global network of collections specialists, lawyers and insolvency practitioners worldwide, Atradius Collections serves over 15,000 customers, supporting them to reduce client’s trade risks through our efficient Business to Business focused trade invoice collections services such as Standby Services, Invoice Verification and Factoring transactions. Atradius Collections is a business unit of Atradius Group, which forms part of Grupo Catalana Occidente, one of the leading insurers in Spain and worldwide in credit insurance.

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