Country Manager - Saudi

Career Area

Product Support

Job Description

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, youre joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We dont just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

SPM™ Oil & Gas is a global provider of surface frac solutions, bringing you quality products that keep the oilfield moving. Backed by the power of Caterpillar, SPM Oil & Gas is set to improve the lives of those in the communities where we work.

Job Overview

• Single point of contact for customers within the Area of responsibility for all products and services.
• Assume full responsibility for all sales and service activities, which include, but are not limited to: engaging with customers, raising awareness of SPM products, delivering presentations, generating new opportunities, conducting market research, and analysing competitors. Understand the market landscape, provide tailored solutions, establish market pricing, coordinate deliveries, oversee order statuses, and actively manage accounts receivable. Travel may be required as part of the role. Set annual intake and revenue targets, drive sales growth, enhance market positioning, generate reports, participate in internal marketing and product meetings, establish and achieve goals, meet key performance indicators (KPIs), implement and monitor environmental, health, and safety (EHS) initiatives, and oversee financial performance in the designated country. Ensure timely submission of monthly Management Operating Reports (MOR).
• The role is based in Saudi
  
  

• Consolidate existing business operations.
• Generate new business opportunities.
• Promote SPM products both domestically and across geographical regions.
• Collaborate with service personnel, country staff, and senior management at SPM to achieve results.
• Partner with engineering, inside sales, and product specialists.
• Coordinate with HR, manufacturing, administration, and EHS teams.
• Build strong customer relationships to foster loyalty.
• Create opportunities that provide local service with a competitive advantage.
• Develop and implement sales strategies.
• Monitor and track all market opportunities.
• Collect accurate market data.
• Manage and lead staff by example.
• Control costs and manage expenses effectively.
• Support the welfare and growth opportunities for staff.
• Plan for succession within the team.
• Focus on personal career development for the benefit of both the employee and the company.
• Collaborate with operations and service teams to support functions in Saudi.
• Perform additional job duties as assigned by Caterpillar.
  
  

• College or University Education with 10+ years in the Oil & Gas Service sector with hands on experience, preferred
• 5+ Years in Sales and Marketing in O&G service sector
• Strong management skills.
• Solid commercial acumen.
• Comprehensive knowledge of manufacturing requirements, quality assurance/control, and API specifications.
• In-depth cultural awareness.
  
  

• Customer Focus: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.
• Data Gathering & Analysis: Knowledge of data gathering and analysis tools, techniques, and processes; ability to collect and synthesize data from a variety of stakeholders and sources in an objective manner to reach a conclusion, goal, or judgment.
• Service Excellence: Knowledge of customer service concepts and techniques; ability to meet or exceed customer needs and expectations and provide excellent service in a direct or indirect manner.
• Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.
• Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
• Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.
• Relationship Management: Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers.