Coordinator Office Specialist

Coordinator/Office Specialist – Dubai, UAE

Location: Dubai Office

Ready to make your mark at the world's leading sandwich brand?

Why Join Subway?

At Subway, we're building something significant. Our mission is clear — to grow franchisee profitability, brand relevance, and long-term value — and our corporate teams sit at the heart of making that happen.

We're a business that believes in meritocracy. Results open doors here, and the people who thrive are those who bring accountability, strategic thinking, and a genuine drive to create long-term impact. You'll be empowered to think and act like an owner — because that's exactly what we need from our people.

We move with pace and purpose. We adapt quickly, focus innovation where it counts, and aren't afraid to make bold decisions. Alongside that, integrity is non-negotiable — we hold ourselves to the highest standards in how we work, how we lead, and how we treat one another.

And while we take our work seriously, we also know that the best results come from teams who celebrate progress, support each other, and bring real energy to what they do.

We are looking for a Coordinator/Office Specialist, based in our Dubai office.

About the role:

As a Coordinator, act as the primary liaison between Headquarters and the field, providing a high level of customer service and supporting the Master Franchisees by collecting data on time to meet mutual needs and keeping all required datasets up to date. Regularly reconcile data with the MFZ teams to ensure visible data remains accurate.

As an Office Specialist, act as a role model for colleagues by executing Subway's office and HR policies in the Dubai office. Follow up on the office's monthly payments and maintain consistency in the office working environment.

Responsibilities include but are not limited to:

• Oversee cleaning and maintenance services and manage timely payment of monthly municipal and government taxes to ensure the Dubai office is well-maintained and fully compliant.
• Execute Subway HR policies for all Dubai office staff.
• Perform data entry for sales corrections and WISRs.
• Maintain accurate store records in SUBS, including store details, memos, fixed and attribute information, and restaurant opening and closing status updates.

Skills & Abilities:

• Bachelor’s degree in business, accounting, administration, hospitality or related field preferred.
• 2 to 3 years’ experience of previous customer service experience or accounting experience
• Technical Proficiencies: Software (Microsoft Office Suite programs: Word, Excel, PowerPoint, Outlook)
• Attention to detail
• Master franchise experience is ideal not a must
• Aligned with repetitive tasks

What benefits will I receive?

• Competitive paid time off to rest, reset, and recharge
• Reimbursements of various insurance plans
• Performance based rewards and recognition - results truly matter here
• Paid company holidays
• Ongoing learning opportunities, training programs, and tools to support continuous growth
• Office activities, team events, and celebrations that foster connection, collaboration, and energy at work

Subway uses technology-assisted tools to support our recruitment process. These tools strictly help organize and sort applications based on job-related qualifications. All decisions are made by people - our recruiting team and hiring managers. If you have questions or would like to request an alternative review process, please let us know.