Computer Operator

We are seeking a detail-oriented and efficient Computer Operator to join our dynamic team. As a Computer Operator, you will be responsible for monitoring and controlling our computer systems to ensure optimal performance and efficiency. You will play a crucial role in troubleshooting any hardware or software issues that may arise, and implementing solutions effectively. This position requires excellent analytical and problem-solving skills, as well as the ability to communicate effectively with team members and other departments. Our ideal candidate is someone who thrives in a fast-paced environment, has a keen eye for detail, and is committed to maintaining the integrity and security of our systems.

Responsibilities

• Monitor computer systems and networks for performance and security issues consistently.
• Perform routine system maintenance to ensure the efficient operation of all equipment.
• Identify, diagnose, and troubleshoot software and hardware issues promptly.
• Collaborate with IT team to develop and implement strategic solutions for optimization.
• Maintain logs and records of all system operations and irregularities accurately.
• Assist in the installation and setup of new hardware and software applications.
• Ensure data integrity and security through regular backups and system updates.
• Escalate complex technical issues to higher-level support teams when necessary.
• Provide technical support and assistance to staff and end-users efficiently.
• Run scheduled jobs and operations to ensure system performance and availability.
• Monitor environmental conditions affecting IT infrastructure and implement solutions.
• Review and update procedural documentation and guides as systems are upgraded or changed.

Requirements

• High school diploma or equivalent; an associate's degree preferred.
• Proven experience as a computer operator or similar role is required.
• Strong understanding of computer systems, hardware, and software applications.
• Excellent problem-solving skills with a strong attention to detail and accuracy.
• Ability to work independently and manage multiple tasks simultaneously.
• Strong oral and written communication skills for effective collaboration.
• Willingness to work flexible hours, including nights and weekends if necessary.