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Job Description

The Collections Executive is responsible for managing overdue accounts and collecting payments from customers. They communicate with customers to resolve payment issues, negotiate payment plans, and provide support and guidance. Additionally, they update records, generate reports, and collaborate with internal teams to ensure timely and accurate collections.


  • Contact customers to resolve payment issues and collect overdue amounts.
  • Negotiate payment plans and terms with customers.
  • Provide support and guidance to customers regarding payment options.
  • Maintain accurate customer records and update collection status.
  • Generate reports on collections performance and trends.
  • Collaborate with internal teams, such as sales and customer service, to resolve collection issues.
  • Stay updated with collection laws and regulations.
  • Identify areas for process improvement and implement solutions.


  • Bachelor's degree in Finance, Accounting, or a related field.
  • Proven experience in collections or a similar role.
  • Strong negotiation and communication skills.
  • Proficient in collection software and tools.
  • Detail-oriented and ability to meet deadlines.

Job Details

Role Function: N/A Work Type: Full-Time
Role Level: Mid-Level Country: United Arab Emirates
City: Dubai Number of Vacancies: 1
Job Category: Banking Company Website: https://www.talentmate.com/
Skills & Expertise
Good Communication Skill Attention to detail

What We Offer

  • Health Insurance
  • Visa
  • Paid Annual Leaves
  • Maternity and Paternity Leaves

About the Company

Searching, interviewing and hiring are all part of the professional life. The TALENTMATE Portal idea is to fill and help professionals doing one of them by bringing together the requisites under One Roof. Whether you're hunting for your Next Job Opportunity or Looking for Potential Employers, we're here to lend you a Helping Hand.


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