Job Description

Company Description

Join us at Accor, where life pulses with passion!

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.

By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.

You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!

You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.

Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues

Hospitality is a work of heart,

Join us and become a Heartist®.

Job Description

As a Cluster Sales Manager, you are the driving force behind our sales success. With your strong customer focus, negotiation skills, and ability to identify market opportunities, you acquire new business partners and build lasting customer relationships. You understand your clients’ individual needs and deliver tailored solutions while providing exceptional, relationship-driven service.

Your Responsibilities Include

  • Actively acquiring and managing new and existing clients with the goal of building and developing long-term business relationships—from the initial contact through to successful contract negotiation and closing.
  • Identifying new business opportunities through independent market and competitor research, as well as targeted business development activities such as sales blitzes for new openings.
  • Planning, organizing, and executing all sales activities aimed at customer acquisition and retention, including client events, networking opportunities, and hotel site inspections.
  • Continuously analyzing market trends, competitor activities, and customer potential, while preparing insightful reports and performance analyses.
  • Delivering sales training sessions for hotel teams and actively participating in sales and management meetings.
  • Collaborating closely with Hotel Managers and the Reservations, E-Commerce, and Marketing teams at Head Office to achieve shared business objectives.
  • Supporting and deputizing for the Area Sales Manager in both operational and strategic sales matters.

Qualifications

  • Bachelor's degree in marketing or related field
  • Pro-active, self motivated, loves challenges
  • A minimum of 3 years of relevant work experience in a 5 star Hotel
  • Excellent communication skills
  • The ability to achieve sales targets and work in a highly pressurized environment
  • Passion to lead and a desire to succeed

Additional Information

  • Strong interpersonal and problem solving abilities
  • Fluency in English , additional languages are a plus


Job Details

Role Level: Not Applicable Work Type: Full-Time
Country: United Arab Emirates City: Dubai
Company Website: https://www.group.accor.com Job Function: Sales
Company Industry/
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